COMMUNICATIONS OPERATOR
Job Duties
Provide a customer service oriented central reception function for the hospital that disseminates routine and emergency incident information. 24 hours a day/7 day a week. Mobilize emergency services and personnel in response to crisis situations involving life or property.
Requirements
- Be able to satisfactorily complete or resolve simultaneous requests or tasks.
- Extensive years of experience in customer service with the ability to communicate clearly and professionally both verbally and in writing.
- Possess a strong work ethic and team player mentality.
- Able to act in the capacity of essential personnel during emergency/crisis situations.
- Experience providing customer service.
- Able to attend Telecommunications School at the Hampton Roads Criminal Justice Academy after start of employment.
- Experience using multi-line telephone system and various office equipment.
- Experience in a medical setting.
- Experience in a Security Control Center.
- Experience dispatching calls for security or law enforcement.
- Experience monitoring fire alarm systems.
Qualifications
Minimum Qualifications: Experience providing customer service. Able to attend Telecommunications School at the Hampton Roads Criminal Justice Academy after start of employment.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: EASTERN STATE HOSPITAL
Phone: 757-208-7717
Email: Email application material not accepted
Additional Considerations
Experience using multi-line telephone system and various office equipment. Experience in a medical setting. Experience in a Security Control Center. Experience dispatching calls for security or law enforcement. Experience monitoring fire alarm systems.
Special Instructions for Applicants with Disabilities
Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.