Communications Operator

Essential Duties And Responsibilities

• Answer incoming calls and provide direct dial numbers as appropriate
• Respond to emergency calls and codes following established protocols
• Aid callers by using the paging or beeping systems as needed
• Utilize the CRMC Information Technology programs designated by the Manager—i.e. Patient Information System, E-mail, and Telecommunications software—proficiently
• Maintain protocols for alarms announced in the Telecommunications office
• Maintain required records and statistics
• Aid in the maintenance and care of department equipment and supplies
• Attend required hospital-wide orientations, meetings, and in-services
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education And Experience: Minimum Required Education: High school diploma or equivalent
• PREFERRED EDUCATION: Not applicable
• Experience: One (1) or more years’ previous experience in Telecommunication Operations is preferred
• Certificates, Licenses, Registrations: There are no certifications/licensures required for this position.