Communications Officer

Job Summary

We're hiring a Public Safety Communications Officer (casual role). Ready for a high-impact, casual role where you are the heart of campus safety? Bucknell University needs a quick-thinking individual to join our 24-hour Communications Center!

Reporting Relationships

This role reports to the Supervisor, Communications & Security Technology.

Work Setting/Work Schedule

On campus student facing. Up to 17 hours per week across three different shifts.

Job Duties

• Answers telephone and radio calls.
• Collections information and dispatches the appropriate emergency personnel to incidents, alarms and emergencies.
• Maintains accurate operation logs in accordance with federal emergency communication regulations.
• Maintains the University camera and surveillance systems.
• Makes alerts emergency personnel as appropriate.
• Aids residential support services resolve student access and parking issues.
• Searches recording logs to support officer requests.
• Updates the campus buildings address locations, GPS readings and buildings type in the database used in University information programs and systems.
• Sends computerized work orders to the Facilities Department for repairs on campus.
• Coordinates personnel for routine and emergency calls after hours.

Required

• Education: High School Diploma or GED Preferred, But Not Required
• Education: Vocational or Technical Training or Degree.
• Experience: Up to one year or more in law enforcement, security, safety or dispatch training or related field.
• Licenses & Certifications: Association of Public Safety Communications Officials (APCO) Telecommunications Certification; APCO Emergency Medical Dispatch (EMD) Certification; CPR/First-Aid Certification.

Additional Job Information

• All Public Safety employees are Campus Security Authorities as defined by the Clery Act.
• Note: This position is classified as Category I for exposure to Bloodborne Pathogens.
• This is a non-benefits eligible job.

Physical Requirements

Office environment/no specific or unusual physical or environmental demands.

Job Exempt

No

Salary Range

17.50-17.50

After-Hours Operations & Maintenance Coordination

SUBMIT COMPUTERIZED WORK ORDERS TO THE FACILITIES DEPARTMENT FOR REPAIRS ON CAMPUS. COORDINATES PERSONNEL FOR ROUTINE AND EMERGENCY CALLS AFTER HOURS.

Benefits Eligible

Full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to): Flexible scheduling options determined by role; Medical, prescription drug, vision, dental, life, and long-term disability insurance options; An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions); Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break! ); Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods. A comprehensive employee wellness program including program incentives; A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card.

Inclusive Excellence

Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.

E-Verify

Bucknell University participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding Bucknell's E-Verify requirements, please contact the office of Talent, Culture & Human Resources (570) 577-1631 or email hr@bucknell.edu.