COMMUNICATIONS OFFICER 3

About This Job

Vacancies are located in the Office of State Police and may be domiciled within any parish statewide as needed. This position requires shift work (days, nights, weekends, and holidays).

Responsibilities

• Receive and respond to requests from enforcement officers/agents through telecommunication equipment.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries with complete independence.
• Alert the nearest officer/agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record keeping and update desk log during communications.
• Train lower-level Communications Officers.
• May have project management responsibilities assigned by supervisor.

Requirements

• Two years of experience in transmitting and receiving messages by radio or in administrative services; OR
• One year of training in a business or clerical-related curriculum in a business school or technical institute plus one year of experience in transmitting and receiving messages by radio or in administrative services; OR
• Thirty semester hours of college training plus one year of experience in transmitting and receiving messages by radio or in administrative services.

Necessary Special Requirements

• All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
• All persons appointed to this job will be required to pass a drug screen test prior to appointment.

Qualifications

• Applicants with international degrees must provide an equivalency evaluation and a copy of their transcript at the time of application.
• The equivalency evaluation and transcript can be attached to the electronic application, mailed, or faxed to (225) 925-3970.
• If you are contacted for an interview, please let us know at that time if you have a disability and need a special accommodation.

Benefits

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).
• The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities.

Benefits

• Insurance coverage.
• Parental leave up to six weeks.
• Holidays and leave.
• Retirement benefits.

Pay

• Biweekly salary with shift differential pay in the amount of $3.20/hr for hours worked outside of normal business hours (8:00am-4:30pm/Monday-Friday).

Schedule

• Various shifts, including days, nights, holidays, and weekends.

Skills

• Complete independence in handling requests and inquiries.
• Ability to prioritize and respond to emergencies.
• Knowledge of computerized systems and databases.
• Effective communication skills.
• Training and supervisory abilities