Communications/Microcomputer Technician (#235010) - Education Center / Information Technology**INTERNAL CANDIDATES ONLY**

Job Description / Essential Elements

Print East Side Union High School District Job Title: Communications and Microcomputer Technician
Description Of Basic Functions And Responsibilities: To operate, monitor, and maintain the District’s mini and micro computer systems and related peripheral equipment; to coordinate, schedule, and run reports; and to assist users of on-line data processing equipment. To install, implement and monitor local and wide area networks for both mini and microcomputers systems. Serves as the contact person for microcomputer based hardware systems.

Typical Duties

• Operates the District’s mini and microcomputers and peripheral equipment including disk drives, tape drives, printers, on-line terminals, multiplexers, modems, communication servers, Ethernet gateways and cluster controllers
• Installs local area networks for both mini and micro based computer systems
• As needed runs programs to generate reports; formats, prints, decollates, and bursts data reports
• Affords assistance to users with problems and questions related to computer systems hardware and software
• Travels to schools to install or repair equipment, transport equipment, or to provide user assistance
• Maintains computer system equipment in proper working order; installing, monitoring, and adjusting a variety of equipment including microcomputers, printers, terminals, multiplexers, and modems, coordinates repairs as needed
• Performs system dumps; monitors available file space, transfers information from disk storage to magnetic tape; and maintains accurate records of transfers completed
• Maintains a variety of records and logs related to assigned duties including reports generated and hardware/software problems and repairs
• Records operating procedures for processing, generating, and printing reports; maintains system manuals and documentation
• Distributes computer printouts to appropriate sources
• Provides on-call emergency response as required
• Transports system backup tapes to storage
• Affords assistance in the development/revision of manual and computerized forms
• Shreds classified documents

Employment Standards

• Knowledge of communication concepts of local area networks and wide area networks
• Knowledge of advanced techniques to effectively monitor mini and microcomputer networks
• Knowledge of the principles and techniques applied in the operation of computer equipment and related data processing equipment
• Knowledge of proper office and records keeping methods, practices, and procedures
• Knowledge of logical work flow as it pertains to computer operations and data processing
• Ability to understand and carry out both oral and written instructions
• Ability to schedule and prioritize job flow efficiently
• Ability to operate computer hardware and software effectively
• Ability to quickly identify problem areas or situations, isolate problem causes, and take appropriate action to resolve problems identified
• Ability to type accurately at a rate required for successful job performance
• Ability to operate computer equipment with speed and accuracy
• Ability to communicate effectively in both oral and written forms
• Ability to establish and maintain effective work relationships with those contacted in the performance of required duties
• Ability to lift and move heavy boxes and equipment

Qualifications

To be determined per employment standard on job description.
Successful candidate must pass fingerprint clearance.
Must possess a valid and appropriate California Driver's License.