Communications Marketing Specialist

Key Responsibilities

• Develop and execute communication and change management strategies for enterprise transformation initiatives.
• Support technology implementations, operational improvements, and customer-focused programs.
• Conduct stakeholder assessments and change impact analyses.
• Identify communication risks, dependencies, and mitigation strategies.
• Drive employee awareness, readiness, adoption, and engagement initiatives.
• Create communications across multiple channels including: Email campaigns, SharePoint Intranet, Web content, Social media, Executive presentations, FAQs, Communication toolkits, Leader talking points, Employee readiness materials.
• Manage communication calendars and ensure consistent enterprise messaging.
• Partner with project managers, business leaders, SMEs, and training teams.
• Facilitate stakeholder meetings and communication planning sessions.
• Support leadership engagement and Change Champion programs.
• Act as a trusted communications advisor across multiple initiatives.
• Support employee engagement campaigns and adoption initiatives.
• Capture employee feedback and identify improvement opportunities.
• Promote organizational readiness during business transformation efforts.
• Track communication effectiveness using dashboards and reports.
• Monitor stakeholder engagement metrics and adoption results.
• Recommend continuous improvements based on communication analytics.
• Capture lessons learned and improve future communication strategies.
• Support leadership meetings, town halls, employee forums, and stakeholder briefings.
• Prepare presentations, messaging, and communication materials.
• Facilitate meetings and workshops when required.

Required Qualifications

• 5+ years of experience in one or more of the following: Corporate Communications, Internal Communications, Marketing Communications, Change Management, Employee Engagement.
• Experience supporting enterprise technology or business transformation projects.
• Strong stakeholder management and communication planning skills.
• Excellent written, verbal, and presentation skills.
• Experience developing executive communications, FAQs, presentations, and communication toolkits.
• Experience creating content for SharePoint, intranet, email campaigns, and digital communication channels.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.