Communications Manager-Product & Engineering

About the role

The Communications Manager is an embedded communications partner for WD’s Product and Engineering org. You will design and deliver employee-facing communications that keep engineers, product teams, and technical leaders aligned to strategy, connected to culture, and ready for change—operating with speed and rigor in a complex, innovation-led environment.

Responsibilities

• Build and execute the P&E internal communications strategy and calendar aligned to WD’s product roadmap, operating model, and growth priorities.
• Translate corporate and product strategy into clear, employee-ready narratives for technical audiences.
• Own communications intake, prioritization, and sequencing for P&E, balancing urgency, impact, and employee capacity to ensure clarity and reduce noise.
• Draft and ghostwrite org-wide emails, updates, narratives, Q&As, and presentations for P&E leaders, often working from high-level inputs and shaping them into clear, employee-ready content.
• Coach leaders on tone, clarity, and cadence to strengthen credibility and trust.
• Write, edit, and publish high-quality employee-facing content across multiple formats, including org-wide emails, articles, newsletters, messaging, narratives, and campaign materials.
• Act as editor-in-chief for P&E channels (e.g., SharePoint, Teams, newsletters), ensuring message discipline and reduced noise.
• Proactively identify emerging issues, points of employee confusion, or change risks within P&E; surface insights and recommendations to leaders to enable timely, confident action.
• Source and elevate stories about product milestones, engineering innovation, and culture moments that show how our values come to life (Customers, Results, Connection, Excellence, Innovation).
• Set targets and analyze channel/event metrics, pulse feedback, and sentiment; recommend improvements that increase reach, comprehension, and action.

Qualifications

• 8+ years in employee/internal communications (or adjacent roles) with proven success in complex, technical organizations.
• Exceptional writing and editing skills; ability to translate engineering/product topics into clear, human centered messages.
• Demonstrated experience planning and executing change communications across large, distributed teams.
• Strong stakeholder management and consultative skills; confident advising senior leaders and pushing back with data and rationale.
• Channel operations experience (SharePoint, Teams/Slack, newsletters, town halls); strong slides/story design in PowerPoint.
• Program/project management rigor and high attention to detail.

Additional Information

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.