Communications Manager, Payments , Core Retail

Key job responsibilities

• Own the end-to-end U.S. Payments communications strategy, serving as the single-threaded communications partner for the Payments organization
• Develop and execute proactive national campaigns and announcements that showcase Amazon’s payments innovations, B2B paying and disbursement products, and financial offerings
• Manage all reactive and issues-based communications for U.S. Payments, including rapid response, stakeholder coordination, and escalation as needed
• Integrate Payments communications into broader tentpole moments (Prime Day, Holiday, and other key events) to maximize reach and narrative impact
• Develop and maintain relationships with top-tier media across fintech, payments, technology, and business verticals
• Write, develop, and manage approvals for news releases, media advisories, fact sheets, and related communications materials
• Research and incorporate industry data, trends, and compelling angles into communications programs
• Work cross-functionally with product, engineering, policy, marketing, and global communications teams
• Provide strategic counsel to senior business leaders on communications risks, opportunities, and positioning
• Build and maintain mechanisms, processes, and measurement frameworks for campaigns and announcements
• Willingness to represent Amazon as a spokesperson

Basic Qualifications

• 7+ years of recent professional communications or public relations experience
• Bachelor's degree
• Travel up to 15% of the time

Preferred Qualifications

• Experience managing complex and fast-moving issues
• Experience with financial services, payments or e-commerce
• Experience supporting C-suite executives or senior leadership in fast-paced, high-visibility environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.