Communications Manager (Bilingual)

Central Texas Food Bank (CTFB) is the largest hunger‑relief organization in Central Texas and a proud member of the Feeding America network. From its headquarters in Austin and a satellite facility in Waco, CTFB serves a 21‑county region, supporting over 612,000 food‑insecure individuals annually through direct service programs and a network of approximately 250 nonprofit community partners. The organization’s culture values Service, Integrity, Dignity, Collaboration, and Innovation.

About the role

The Communications Manager (CM) serves as the steward of CTFB’s voice, messaging, and narrative, ensuring all communications reflect the organization’s mission, strategic priorities, and brand. As the department’s lead copywriter, editor, and editorial strategist, the CM identifies and develops stories that advance organizational goals, translates complex initiatives into compelling content, and ensures messaging is clear, consistent, and audience‑focused across all communications. The CM also supports media and public relations activities and collaborates with Creative Services and Marketing to transform priorities into engaging stories that strengthen the food bank’s reputation, inspire action, and build trust.

Responsibilities

• Develop and manage organizational messaging that is clear, consistent, audience‑focused, and aligned with CTFB’s mission, strategic priorities, and brand standards.
• Lead editorial strategy by identifying, developing, and prioritizing stories that advance organizational goals; manage the integrated editorial calendar and coordinate content development across departments.
• Produce compelling, mission‑driven copy and edit all written content to meet high standards of quality, clarity, accuracy, consistency, and AP style.
• Support executive communications and media relations by drafting speeches, talking points, press materials, media responses, and other strategic communications.
• Coordinate media inquiries and cultivate relationships to increase awareness of CTFB’s mission and impact.
• Ensure consistent application of messaging, tone, style, and communication standards across all written communications; partner with Creative Services and Marketing to maintain an integrated brand experience.
• Collaborate with Creative Services, Marketing, and other departments to translate strategic priorities into compelling, integrated communications.
• Model and reinforce CTFB’s values of Service, Integrity, Dignity, Collaboration, and Innovation in all decisions, actions, and interactions.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.
• Minimum five (5) years of progressively responsible communications experience, including external communications, editorial planning, content strategy, copywriting, and project management.
• Minimum two (2) years leading or overseeing a communications function, with direct supervision of staff (potential for a direct report).
• Exceptional writing, editing, proofreading, and verbal communication skills; proficiency in Associated Press (AP) style.
• Proven ability to translate complex information into compelling, audience‑focused content and to develop mission‑driven stories that strengthen reputation and inspire engagement.
• Experience developing organizational messaging, managing editorial calendars, and maintaining consistency across multiple audiences and platforms.
• Experience supporting executive communications, media relations, public relations, and brand stewardship.
• Working knowledge of digital communications, social media strategy, audience engagement, analytics, and performance measurement.
• Strong project‑management and organizational skills; ability to manage multiple priorities, meet deadlines, and deliver high‑quality work in a fast‑paced environment.
• Experience collaborating with diverse internal and external stakeholders, including executive leadership, staff, volunteers, donors, media, corporate and community partners, public officials, and board members.
• Proficiency with digital communications and project‑management tools such as Microsoft Office, Asana, Canva, Sprout Social, and similar applications.
• Demonstrated professionalism, sound judgment, discretion, diplomacy, and the ability to positively represent CTFB in public and professional settings.
• Bilingual proficiency in English and Spanish (written and spoken) required.

Working Conditions

• Hours: Monday‑Friday, 8:00 a.m. – 5:00 p.m.; occasional evenings, weekends, or emergency‑response events may be required.
• Hybrid schedule: three days per week in the office, two days remote on a consistent schedule.
• Travel: regular travel throughout the 21‑county service area (same‑day trips by personal or fleet vehicle) and occasional overnight travel for meetings, conferences, trainings, and special events.

Benefits

• Medical, dental, and vision plans.
• Company‑paid short‑ and long‑term disability insurance plus employee life insurance.
• 403(b) retirement plan with up to 5 % matching contribution after one year of service.
• Telemedicine for physical and mental health.
• Employee assistance program.
• Paid time off, including paid holidays.
• Outdoor seating area with a garden view.
• On‑site gym (Austin) with shower facilities.
• Designation as a Texas Mother‑Friendly Workplace and a Best Place for Working Parents.