Communications Manager

About the role

The Internal Communications Manager supports and executes the enterprise-wide internal communication strategy. This role translates business priorities into clear, compelling, and engaging content across multiple channels, ensuring consistency in messaging and alignment with brand standards.

Responsibilities

• Support and execute the internal communications strategy, aligning efforts with business objectives and ensuring messaging resonates across corporate, facility, and frontline employee audiences.
• Partner with leaders and team members at all levels of the organization, building strong cross-functional relationships to identify compelling internal, customer, and partner stories, sharing best practices, and enhancing communication effectiveness.
• Support internal communications needs across key business functions, including HR, Commercial, Operations, Sustainability, Facilities, Regional Teams, Sales, Legal, DE&I, and other initiatives.
• Manage internal communications from conception through delivery, including multi-channel content creation, approvals, scheduling, and distribution.
• Create engaging graphics and visual assets, ensuring all materials align with brand standards and visual identity guidelines.
• Develop and execute change communication strategies that support organizational initiatives, including system implementations, policy updates, and other business transformations, ensuring clarity, alignment, and employee understanding across all audiences.
• Support planning and execution of major company events including quarterly Town Halls, annual conferences, facility tours, and others.
• Define and track key internal communications metrics across channels, providing regular reporting and actionable insights to assess effectiveness, improve engagement, and inform ongoing strategy and content optimization.
• Support employee engagement initiatives that foster connection, recognition, and alignment across the workforce.
• Develop and oversee a diverse range of other communication assets, including surveys, reports, infographics, award submissions and recognition programs.

Requirements

• Education: BS or BA required (Communications, Journalism, Business, or related field)
• Advanced degree preferred, but not required
• Minimum 5 years of relevant communications experience
• Experience working with cross-functional teams in executing communications programs that consistently and effectively deliver messages across disciplines
• Outstanding written and verbal communication skills, interpersonal savvy, strong organizational and planning skills, and drive for results
• Ability to multi-task and problem-solve in a fast-paced, changing environment, delivering high-quality work and exceeding objectives
• Proficiency with Microsoft Office programs and Canva is required; experience with video editing and Adobe programs such as Photoshop and InDesign a plus
• Proficiency with SharePoint and Poppulo or a similar email service platform is necessary

Qualifications

• Education: BS or BA required (Communications, Journalism, Business, or related field)
• Advanced degree preferred, but not required
• Minimum 5 years of relevant communications experience

Skills

• Experience working with cross-functional teams in executing communications programs that consistently and effectively deliver messages across disciplines
• Outstanding written and verbal communication skills, interpersonal savvy, strong organizational and planning skills, and drive for results
• Ability to multi-task and problem-solve in a fast-paced, changing environment, delivering high-quality work and exceeding objectives
• Proficiency with Microsoft Office programs and Canva is required; experience with video editing and Adobe programs such as Photoshop and InDesign a plus
• Proficiency with SharePoint and Poppulo or a similar email service platform is necessary

Benefits

The benefits package includes medical, prescription drug, vision, and dental plans; 401(k) plan; paid parental leave; paid time off; and paid holidays. Additional details are available at Reworldwaste.com.

Pay

The pay range for the primary location of this position is: $109,500.00 - $145,700.00 USD. For hourly roles, this is the annualized salary. To calculate the hourly rate, divide by 2080.