Communications Manager

About the role

The Communications Manager furthers the mission of Siloam Health by writing, project-managing, and executing donor-facing communications for email and direct mail, with a major emphasis on fundraising and stewardship.

Responsibilities

• Write appeals, newsletter content, fundraising campaign messaging, and donor stewardship communications.
• Interview patients, staff, and other stakeholders to source storytelling material.
• Maintain brand voice, story integrity, and proofreading quality across every piece produced.
• Ensure Siloam’s voice and messaging priorities are aligned with the organization’s strategic plan and direction.
• Create and produce donor-focused communication pieces for the organization, including the annual report, printed newsletters and appeals, email campaigns, monthly donor communications, cultivation and stewardship.
• Work with the Director of Communications & Engagement and the Volunteer Engagement Manager as an integrated team by participating in regular team planning meetings.
• Cook with the Volunteer Engagement Manager on campaigns and initiatives — alignment happens within the team, not just through the Director.
• Coordinate directly with the Volunteer Engagement Manager on campaigns and initiatives.
• Coordinate with vendors (printer, direct mail house) and contract graphic designer on print collateral and digital assets.
• Manage website update requests and ensure timely and accurate updates.
• Receive and execute on project requests from across the organization.

Qualifications

• Passionate about Christian ministry to the underserved and in full agreement with Siloam’s mission and core values.
• Willingness to serve persons with limited access to healthcare and who are from different cultures and faith beliefs.
• Demonstrated experience in written and verbal communications, including strong writing and editing skills.
• Fundraising copywriting experience preferred.
• Enthusiastic about using AI to increase efficiency and output.
• Strong project management skills, including familiarity with Asana or comparable tools.
• Experience with MS Office, email marketing software, and Canva preferred.
• Visual eye and design sensibility, with the ability to direct work for a graphic designer.
• Self-directed and able to drive work forward with minimal oversight while waiting on approvals.
• Adherence to OSHA and confidentiality requirements.
• Ability to work well in a team setting.
• Strong interpersonal and organizational skills.