COMMUNICATIONS MANAGER

Salary: $85,000 - $105,000 / yr

About the role

At Bon Appétit Management Company we are committed to two things: great food and outstanding service. Our chefs and managers stay abreast of current culinary trends and bring cutting-edge food into their cafés without relying on standardized recipes or central commissaries. As a restaurant company operating in contract food service, we offer the freedom to be creative, take risks, and grow.

Responsibilities

• Dive into our corporate departments to learn what makes Bon Appétit tick and become an expert in our industry, market, and differentiators.
• Partner with the Director to build quarterly communication plans, channel strategy, and editorial calendars; measure effectiveness through analytics and pulse surveys.
• Craft authentic emails, newsletters, decks, webcasts, and intranet content that employees want to read; own our weekly internal newsletter.
• Support C-suite and rapid-response communications as needed.
• Guide the employee engagement plan alongside HR and Employee Experience; coordinate company-wide webcasts and town halls from invitations to rehearsals to recordings.
• Serve as the go-to point person for parent company communications, press materials, and annual events and awards.
• Maintain and refresh our intranet to keep it useful and on-brand; partner with the Digital Asset Manager to ensure great photography flows to the right channels.
• Contribute to internal and external storytelling through our blog, magazines, and other platforms.

Requirements

• 5–7 years of internal, corporate, or employee communications experience, preferably in food service, hospitality, or a multi-site organization.
• Proven track record of clear, confident executive communications, including managing urgent messages within complex organizations.
• Experience as a trusted communications partner to C-suite leaders and HR teams.
• Portfolio demonstrating strong writing skills across emails, intranet posts, decks, newsletters, and scripts.
• Comfort with PowerPoint/Canva, intranet/CMS platforms (Inkling and SharePoint a plus), and newsletter tools like Contact Monkey.
• Strong project management instincts and the ability to juggle multiple deadlines and stakeholders calmly.

Skills

• Creativity across formats and channels.
• Strategic thinking with attention to detail.
• Ability to translate complexity into plain, human language.
• Organizational steadiness, even with last-minute requests.
• Belief in amplifying every voice in the workforce and bringing people together around a shared story.

Benefits

• Medical, dental, and vision insurance.
• Life insurance, AD&D, and disability insurance.
• Retirement plan.
• Paid time off and holiday time off (varies by site/state).
• Associate shopping program.
• Health and wellness programs.
• Discount marketplace.
• Identity theft protection.
• Pet insurance.
• Commuter benefits.
• Employee assistance program.
• Flexible spending accounts (FSAs).
• Paid parental leave and personal leave.
• Eligibility for additional paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.