Communications Manager

Application window expected to close on 08/29/2026; posting may be removed earlier if the position is filled or a sufficient number of applications are received.

About the Team

Join a focused, fast-paced, and creative CX communications team supporting the CX Vice President. You will collaborate with colleagues across the global CX organization and the broader company to ensure messaging is aligned and impactful. The team values fresh ideas, adaptability, and uses data and storytelling to communicate Cisco’s vision and strategy to both internal and external audiences.

Responsibilities

• Implement essential communications plans to advance Reoccurring Revenue Acceleration (RRA) business priorities and deliver customer outcomes.
• Develop impactful messaging and content for a variety of audiences, including thought leadership, keynotes, presentations, and interpersonal updates.
• Craft and deliver scalable communications and tools that empower RRA teams.
• Implement and lead communication channels to ensure effective information delivery.
• Capture feedback, synthesize insights, and use them to encourage and advise teams.
• Partner with business leads and key functions to ensure messaging is coordinated and aligned.
• Demonstrate communications excellence through strong execution.

Requirements

• Bachelor’s degree in communications, business administration, or a related field.
• 12+ years of communications experience, including 8+ years in interpersonal, executive, or public relations communications.
• Experience supporting VP-level or higher executives.
• Collaboration and partnership skills across cross-functional teams.

Preferred Qualifications

• Experience with executive or leadership communications.
• Familiarity with Customer Experience (CX) or technology industry communications.
• Consistent record to develop and deliver scalable communications strategies.
• Experience gathering feedback and translating it into actionable insights.
• Proficiency with communication tools and platforms (such as intranet, newsletters, and presentations).

About Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era—and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Our worldwide network of doers and experts means the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Pay

The starting salary range for this position is $163,200.00 to $206,900.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Full salary ranges for specific locations:

• New York City Metro Area: $196,300.00 - $286,000.00
• Non-Metro New York State & Washington State: $174,200.00 - $253,900.00

For quota-based sales roles, the ranges include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees.
• 1 paid day off for employee’s birthday.
• Paid year-end holiday shutdown.
• 4 paid days off for personal wellness.
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees.
• Exempt employees participate in Cisco’s flexible vacation time off program with no defined limit on vacation time (subject to business limitations).
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward.
• Additional paid time away may be requested to deal with critical or emergency issues for family members.
• Optional 10 paid days per full calendar year to volunteer.
• Annual bonuses subject to Cisco’s policies for non-sales roles.
• Employees on sales plans earn performance-based incentive pay on top of their base salary, split between quota and non-quota components.