Communications Director

About the role

The Communications Director is responsible for leading QTS's public relations efforts to enhance the company's brand and reputation. This role will work closely with integrated marketing, government affairs, development, and external agencies to create and promote the corporate identity and mission to the public, prospects, and customers.

Responsibilities

• Develop and implement communications strategies that align with QTS’s overall goals and objectives of building goodwill across communities and within the industry to positively shape the data center narrative and establish QTS as a thought leader.
• Support the development of proactive narrative and proof points at the national and community level to support our public relations strategies.
• Manage the development of messaging and communications campaigns in markets where QTS is developing and engaging with the community.
• Collaborate with Government Affairs, Marketing, and Development partners on QTS’s go-to-market communications plans.
• Support national and local media relations including development of responses and proactive engagement with reporters and journalists.
• Manage communications content across a broad array of channels including press releases, media advisories, op-eds, byline articles, company statements/quotes, FAQs, and media briefing books.
• Identify and manage case studies and assets that align to our narratives and generate proactive opportunities to engage reporters and key stakeholders.
• Lead the preparation for company interviews, briefings, events, and other general public- and media-facing opportunities.
• Build and maintain positive relationships with key stakeholders including Blackstone, agency partners, thought leaders, industry influencers, partners, press/media contacts, and customers.
• Track and report data findings on industry news/trends, market activities, competitive practices, inquiries, and client surveys to identify opportunities to better position the company.
• Collaborate with cross-functional teams to ensure consistency in messaging and branding for proactive and ongoing communications and crisis response.
• Lead the translation of media landscape into actionable ways for QTS to engage.

Requirements

• Bachelor’s degree in public relations, Communications, Marketing, Journalism, English, or a related field; equivalent professional experience in lieu of a degree.
• Eight or more years of experience in communications, including leading public relations or media relations.
• Demonstrate strong communications skills through excellent oral and written communication in accordance with Associated Press style guidelines and create compelling content.

Qualifications

• Experience working directly with local, trade and national media to secure stories.
• Experience counseling clients and/or internal stakeholders on public relations and media strategy, including crisis communications.
• Experience working in the technology or data center industry.
• Knowledge of crisis communication best practices.
• Excellent interpersonal skills with the ability to interface across all levels of the organization.
• Highly organized and detail oriented.
• Ability to work in a fast-paced, deadline-oriented work environment.
• Strong service and support orientation.
• An enthusiastic positive team player who can support and serve those around them.

Skills

• Strong organizational and analytical skills with the ability to report on key metrics and insights to leaders.
• Ability to manage multiple projects with competing priorities simultaneously.

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Generous PTO, Paid Volunteer Days Plus Floating Holidays.
• Stock Purchase Plan (SPP).
• 11 paid Holidays Annually/Holiday compensation when worked.
• Pet and Legal Insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental Leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Tuition Reimbursement Program.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position.