Communications Coordinator (PER DIEM)

About the role

Per diem Communications Coordinator position at Masonicare Health Center in Wallingford, CT.

Responsibilities

• Operate multiple call telephone switchboard console and route calls to the appropriate person or location.
• Greet visitors and ensure they are escorted to the proper office.
• Greet and direct visitors and applicants.
• Issue and collect vendors and students identification passes and badges.
• Route all incoming calls.
• Operate public address system, autocall, or other communication systems to call employees to the telephone.
• Dispatch security personnel to investigate alarms.
• Provide a communication link between radio-equipped security personnel in the field and outside authorities/key personnel contacted during emergencies.
• Monitor alarm centers and respond in accordance with policy for various alarm conditions; dispatch security personnel as required.
• Issue keys for various locations and for hospital vehicles, maintain key log, and follow outlined procedures.
• Communicate effectively and tactfully with residents/patients, recognizing their age, needs, abilities, and physical condition.
• Attend meetings as required and participate in mandatory in-service programs.
• Monitor video surveillance system.
• Perform other duties as required.

Requirements

• High School diploma or GED.
• 1-2 years experience with telephone communications/PBX Switchboard.
• Ability to communicate effectively.
• Excellent oral communication and interpersonal skills.
• Ability to handle emergency situations and multiple demands/interruptions.
• Must be able to speak, read, and write English.