Communications Coordinator - Digital, Content & Website

About the Role

We’re looking for an early-career digital thinker who enjoys analytics, working on websites, and understanding how people find information online. You’ll help Thornton Tomasetti organize, publish, and improve digital content so our expertise is easier to discover, understand, and engage with. This is a hands-on role combining website updates, content optimization, and performance analysis.

Responsibilities

• Support our lead developer with light front-end updates as needed, including basic troubleshooting, testing, and small enhancements to website functionality, under developer guidance.
• Apply SEO, AEO, and GEO principles to page titles, heading hierarchy, content structure, and internal linking, working with writers and experts to preserve meaning and accuracy.
• Use search and analytics tools to explore audience behavior, monitor performance, and identify content gaps.
• Adapt approved content for digital use through clear formatting, descriptive headings, and focused sections.
• Check pages for accuracy, broken links, formatting, accessibility, and mobile presentation.
• Follow developments in search, AI discovery, and digital behavior, sharing findings and helping test new approaches.
• Help connect web content with social distribution and campaign measurement.
• Build and test simple AI agents or automated workflows for repeatable tasks, with team guidance and human review.
• Help review and interpret analytics.

Requirements

• 0–2 years of experience in digital content, web publishing, digital marketing, or a related field. Internships, coursework, and independent projects count.
• An interest in analytics and the ability to turn findings into questions, recommendations, and tests.
• Foundational knowledge of SEO and familiarity with AEO, GEO, and AI-driven search.
• Understanding of how headings, metadata, internal links, and page structure support discoverability and usability.
• Experience working in a CMS, with basic knowledge of HTML/CSS and an interest in learning other languages, JavaScript, and web development fundamentals. Drupal experience is a plus.
• Curiosity about how search is changing and a willingness to keep learning.
• Strong attention to detail, organization, and follow-through.
• A collaborative approach and willingness to seek subject-matter, editorial, or design guidance.

Pay

The rate for this position generally is $1 - $40 per hour. This range is a good faith estimate provided pursuant to the New York Pay Transparency Law. It is based on what a successful New York applicant might be paid and assumes that the successful candidate will be in New York or perform the position from New York. Similar positions located outside of New York will not necessarily receive the same compensation. Actual pay rates may vary from the range, as permitted by New York Equal Pay Transparency Law. Compensation offers will be based on various factors, including operational needs, individual education, qualifications and experience, work location, and comparison to employees already in the role, as well as other considerations permitted by law. A potential new employee’s pay history will not be used in compensation decisions.

Benefits

• Medical, Dental, Vision, Life, AD&D, Disability, and other voluntary benefits
• Flexible Spending Accounts for Medical and Childcare
• Paid Time Off, Family Leave for New Parents, Volunteer Time
• Tuition Reimbursement
• Commuter Transit (where available)
• 401k retirement savings with Company matching on employee contributions and/or qualified student loan repayments
• Fitness Reimbursement
• Various wellness, diversity/inclusion, and employee resource programs and initiatives