Communications Coordinator, Colby College Museum of Art

Hourly, non-exempt position supporting the Museum’s communications and marketing strategy through content production, platform management, and cross-channel delivery.

About the role

The Communications Coordinator reports to the Communications Manager and collaborates with colleagues across the Museum and College to promote exhibitions, public programs, collections, and institutional initiatives. This role manages day-to-day communications operations, maintains digital content, coordinates production schedules, and assists with media relations, marketing materials, and communications analytics.

The hiring range for this position is $19.23 - $24.00 per hour.

Responsibilities

• Digital Communication and Website Management (25%)
  • Maintain and update the Museum website, ensuring content is current, accurate, and aligned with institutional standards.
  • Coordinate website updates for exhibitions, public programs, collections, events, and institutional initiatives.
  • Collaborate with internal and external partners on content management system (CMS) projects and enhancements.
  • Conduct routine quality assurance reviews of digital content.
  • Manage and update the Museum’s Bloomberg Connects guide and external organizational profiles.
  • Submit Museum events and programs to community calendars and promotional listings.
• Social Media and Digital Engagement (20%)
  • Develop, schedule, and publish social media content in collaboration with the Mirken Fellow and Museum staff.
  • Coordinate the collection of content, photography, and digital assets across Museum departments.
  • Monitor audience engagement and respond or escalate inquiries as appropriate.
  • Manage paid social media promotions within established budgets.
  • Track engagement metrics and prepare summary reports.
• Email Marketing and Communications Content (15%)
  • Maintain email marketing distribution lists through ongoing database management and imports.
  • Coordinate production of dedicated email campaigns in partnership with Museum departments.
  • Track project progress and facilitate communication among project stakeholders.
  • Support efficient communications workflows and operational processes.
• Communication Operations and Project Coordination (15%)
  • Maintain communications calendars and project schedules.
  • Coordinate timelines and deliverables for communications initiatives across Museum departments.
  • Track project progress and facilitate communication among project stakeholders.
  • Support efficient communication workflows and operational processes.
• Marketing Materials and Vendor Coordination (10%)
  • Coordinate production of print and digital marketing materials.
  • Serve as liaison with graphic designers, printers, photographers, and other external vendors.
  • Monitor project timelines, approvals, and production schedules.
  • Ensure marketing materials meet institutional branding standards.
• Media Relations and Communication Support (10%)
  • Maintain media contact databases and press distribution lists.
  • Assist in preparing press releases, media advisories, media kits, and institutional announcements.
  • Coordinate logistics for media interviews, visits, and public events.
  • Represent the Museum during communications activities, as appropriate.
• Student Supervision and Analytics (5%)
  • Assist in supervising and mentoring the Museum’s summer communications intern.
  • Collect and analyze communications metrics across website, email marketing, social media, and Bloomberg Connects.
  • Prepare regular reports to support evaluation of communications effectiveness and future planning.

Requirements

• Associate’s degree in Communications, Marketing, Public Relations, Journalism, English, Graphic Design, Art History, or a related field, or an equivalent combination of education and experience.
• Two years of professional experience supporting communications, marketing, public relations, or digital content management.
• Demonstrated experience writing and editing content for multiple communications channels.
• Experience coordinating projects with multiple stakeholders and deadlines.

Preferred Qualifications

• Bachelor’s degree in a related field.
• Experience in a museum, higher education, nonprofit, or arts environment.
• Experience with CMS platforms, email marketing software, social media management tools, and communications analytics.

Skills

• Excellent written, editing, and proofreading skills.
• Strong organizational and project coordination abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Working knowledge of website content management systems and digital communications platforms.
• Familiarity with email marketing software and social media scheduling tools.
• Ability to interpret and apply institutional brand standards.
• Strong interpersonal skills and ability to collaborate effectively across departments.
• Demonstrated attention to detail and commitment to producing high-quality work.
• Interest in museums, visual arts, education, or cultural organizations.

Schedule

Occasional weekend and evening work required.

Physical/Mental Demands

• Handle sensitive information with care, professionalism, and respect for privacy.
• Work with a variety of timelines, including quick turnaround and urgent needs.
• Interact professionally with the public and others in diverse situations.
• Regular movement throughout office spaces, hallways, meeting rooms, and campus locations.
• Extended use of a computer, including keyboard and mouse.
• Lifting up to 10 pounds regularly; occasional lifting of up to 35 pounds.
• Ability to see clearly at close and far distances and adjust focus as needed.
• Work in a dynamic environment with multiple tasks and shifting priorities.
• Moderate noise levels, with occasional louder sounds depending on campus activity.