Communications Consultant II - Communications

ONEOK Corporate Communications is seeking an internal communications consultant to develop communications solutions that inform, engage, and connect ONEOK’s 6,000-plus employees. This hybrid position offers the opportunity to work in a fast-paced environment with a top communications team at a Fortune 500 company that values employee engagement and culture. The role can be based in Tulsa, Oklahoma, or Dallas, Texas.

About the role

The ideal candidate has experience in internal/employee communications, corporate communications, and/or large organizations with diverse populations.

Responsibilities

• Support planning and production of internal and external communications programs, including press releases, media pitches, communications plans, company publications, email campaigns, web and intranet content, branding materials, and other digital and printed materials.
• Execute communications plans and deliverables aligned to business priorities across multiple channels and audiences.
• Write, edit, and produce content for internal and external audiences, including news stories, feature articles, email campaigns, intranet content, and other materials.
• Collaborate with internal partners and cross-functional stakeholders to gather information, align on communication needs, and support timely delivery of projects.
• Serve as a communications advisor to cross-functional teams, developing and delivering integrated communications that support business objectives.
• Support the development of communications strategies with guidance from senior team members.
• Ensure all communications deliverables align with ONEOK brand standards, style guidelines, and applicable communications policies.
• Assist in evaluating communications initiatives, campaigns, and materials based on strategic goals; apply feedback to improve future deliverables.
• Support campaigns and initiatives by coordinating logistics, content development, and distribution across channels.
• Contribute to the production of background conversations, interviews, news releases, feature stories, and audiovisual or video presentations for internal and external audiences.
• Assist in preparing speeches, messaging, or talking points for company executives and leadership.
• Respond to stakeholder inquiries and support executives, managers, and employees in communications-related activities.
• Assist in reviewing financial and statistical data related to market research and annual report data to support informed communications.
• Help track budget activities related to the production of communications materials and campaigns.
• Track engagement metrics and use basic analytics, feedback, and performance insights to improve content effectiveness.
• Partner with stakeholders to understand communication needs and provide recommendations with guidance from senior team members.
• Support management personnel in handling media contacts and both internal and external communications activities.
• Support the development, coordination, and delivery of communications-related training and programs for managers and employees.

Requirements

• Bachelor’s Degree in communications, journalism, or a related field, or an equivalent combination of formal education.
• Experience in public relations, mass communications, communications project coordination, journalism (news and feature writing), broadcasting, media relations, employee/internal communications, or audiovisual production.
• Experience communicating through various mediums (print, digital, video, graphics) using strong written and verbal skills.
• Experience with data and analytics monitoring and reporting, interpersonal communication, and planning/supporting meetings.
• Experience supporting the identification and research of trends and issues relevant to the company and industry.
• Experience writing, editing, and producing content such as speeches, talking points, messaging, feature articles, press releases, email campaigns, audiovisual presentations, intranet content, and brochures.
• Experience applying brand guidelines, style standards, and organizational policies to communications content across multiple channels.
• Experience reading, interpreting, and sharing information from periodicals, journals, publications, financial statements, and internal communications.
• Experience supporting the coordination of communications training programs.
• Experience responding to inquiries from internal and external groups concerning company activities, and supporting presentations, panel discussions, and media-related activities.
• Experience working across functions or departments to plan, develop, and execute communications in a collaborative or matrixed environment.
• Experience interacting, communicating, and contributing to presentations and communications guidance effectively.
• Experience using office equipment, including computers and applicable software, digital collaboration tools, content development tools, and analytics tools.
• Familiarity with approved AI-enabled tools to support drafting, editing, research, and measurement.

Skills

• Ability to communicate and exchange written and verbal information and instructions, and conduct oral presentations.
• Ability to effectively manage priorities in a fast-paced environment.
• Ability to collaborate and work well with team members, cross-functional stakeholders, subject matter experts, and third-party consultants.
• Strong skills in writing, editing, storytelling, speaking, and presentations; knowledge of AP Stylebook.
• Knowledge of digital communications channels, collaboration platforms, content management tools, and emerging AI-enabled communications capabilities.
• Ability to use approved AI-enabled tools and digital platforms to support drafting, editing, research, summarization, and content adaptation while exercising sound judgment and attention to accuracy, tone, and brand alignment.
• Ability to apply company communications standards, brand guidelines, and applicable policies when using digital and AI-enabled tools and developing content across channels.

Qualifications

• Professional accreditation through Public Relations Society of America (PRSA) or International Association of Business Communicators (IABC) is a plus.

Physical Demands

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.
• Primarily involves sitting, with occasional walking or standing.
• Frequent repetitive motion, including use of computers and CRTs.
• Constant use of hands for handling, fingering, and feeling.
• Frequent talking and hearing.
• Constant near vision and color vision; frequent far vision and depth perception.

Working Conditions

• Work is performed in well-lighted, climate-controlled areas.
• No travel required; driving may be assigned based on tasks, requiring an applicable driver’s license.

Pay

Expected salary range: $70,000.00 - $106,000.00.