Communications Consultant II - Communications

About the Role

ONEOK Corporate Communications is seeking an internal communications consultant who is passionate about developing communications solutions that inform, engage and connect ONEOK’s 6,000-plus employees. This is an opportunity to learn and develop in a fast-paced environment with a top-notch communications team at a Fortune 500 company that values communications, employee engagement, and culture. The ideal candidate has experience in internal/employee communications, corporate communications, and/or large organizations with diverse populations. This is a hybrid position that can be based in Tulsa, Oklahoma, or Dallas, Texas.

Responsibilities

• Support planning and production of the company’s internal and external communications programs including press releases, media pitches, communications plans, company publications, email campaigns, web and intranet content, branding materials, and other digital and printed materials.
• Execute communications plans and deliverables aligned to business priorities across multiple channels and audiences.
• Write, edit, and produce content for internal and external audiences including news stories, feature articles, email campaigns, intranet content, and other materials.
• Collaborate with internal partners and cross-functional stakeholders to gather information, align on communication needs, and support timely delivery of projects and deliverables.
• Serve as a communications advisor to cross-functional teams, collaborating with stakeholders across departments to develop and deliver integrated communications that support business objectives.
• Support the development of communications strategies with guidance from senior team members.
• Ensure all communications deliverables align with ONEOK brand standards, style guidelines, and applicable communications policies, maintaining consistency across channels and formats.
• Assist in the evaluation of communications initiatives, campaigns, and materials based on strategic goals; apply feedback to improve future deliverables.
• Support campaigns and initiatives by coordinating logistics, content development, and distribution across channels.
• Contribute to the production of background conversations, interviews, news releases, feature and news stories for the company intranet, website, publications, and audiovisual or video presentations for internal and external audiences.
• Assist in the preparation of speeches, messaging, or talking points for company executives and leadership as directed.
• Respond to stakeholder inquiries as appropriate and support executives, managers, and employees in communications-related activities; assist in responding to inquiries from media representatives, community members, employees, and other stakeholders concerning company activities.
• Assist in reviewing financial and statistical data related to market research and annual report data to support informed communications; help track budget activities related to the production of communications materials and campaigns.
• Track engagement metrics and use basic analytics, feedback, and performance insights to inform recommendations and improve content effectiveness across channels.
• Partner with stakeholders to understand communication needs and provide recommendations with guidance from senior team members.
• Support management personnel in handling media contacts and both internal and external communications activities with guidance from senior team members.
• Support the development, coordination, and delivery of communications-related training and programs for managers and employees; assist in developing communications programs for managers and employees.

Requirements

• Bachelor’s Degree in communications, journalism, other related field, or an equivalent combination of formal education.
• Experience in public relations, mass communications, communications project coordination, journalism (news and feature writing), broadcasting, media relations, employee/internal communications, audiovisual production, or related fields.
• Experience communicating through various mediums (print, digital, video, graphics, etc.) using strong written and verbal skills.
• Experience with data and analytics monitoring and reporting.
• Experience supporting the identification and research of trends and issues of concern to the company and industry.
• Experience writing, editing, and producing content including speeches, talking points, messaging, feature articles, press releases, email campaigns, audiovisual presentations, intranet content, and brochures.
• Experience applying brand guidelines, style standards, and organizational policies to communications content across multiple channels.
• Experience reading, interpreting, and sharing information from periodicals, journals, publications, financial statements, and internal communications.
• Experience supporting the coordination of communications training programs.
• Experience responding to inquiries from various internal and external groups concerning company activities; experience supporting presentations, panel discussions, and media-related activities.
• Experience working across functions or departments to plan, develop, and execute communications in a collaborative or matrixed environment.

Skills

• Ability to communicate and/or exchange written and verbal information and instructions; conduct oral presentations.
• Ability to effectively manage priorities in a fast-paced environment.
• Ability to collaborate and work well with other team members, cross-functional stakeholders, subject matter experts, and third-party consultants.
• Strong skills in writing, editing, storytelling, speaking, and presentations; knowledge of AP Stylebook.
• Ability to coordinate across teams and manage multiple projects simultaneously.
• Knowledge of digital communications channels, collaboration platforms, content management tools, and emerging AI-enabled communications capabilities relevant to content development and distribution.
• Ability to use approved AI-enabled tools and digital platforms to support drafting, editing, research, summarization, and content adaptation while exercising sound judgment and attention to accuracy, tone, and brand alignment.
• Ability to apply company communications standards, brand guidelines, and applicable policies when using digital and AI-enabled tools and developing content across channels.
• Experience in the use and function of office equipment including computers and applicable software; experience using digital collaboration, content development, and analytics tools.

Qualifications

• Professional accreditation through Public Relations Society of America (PRSA) or International Association of Business Communicators (IABC) is a plus.

Physical Demands

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.
• Standing: Occasionally
• Walking: Frequently
• Sitting: Constantly
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Occasionally
• Pulling: Occasionally
• Climbing (ladders, stairs): Occasionally
• Balancing: Occasionally
• Stooping: Occasionally
• Kneeling: Occasionally
• Crouching: Occasionally
• Crawling: Occasionally
• Reaching: Constantly
• Handling (manual dexterity): Constantly
• Fingering (finger dexterity): Constantly
• Feeling: Constantly
• Talking: Frequently
• Hearing: Frequently
• Tasting/Smelling: Occasionally
• Near Vision: Constantly
• Far Vision: Frequently
• Depth Perception: Frequently
• Color Vision: Constantly

Working Conditions

• Employee is subject to inside environmental conditions.
• Well-lighted, climate-controlled areas: Constantly
• Frequent repetitive motion: Constantly
• CRT (Computer Monitor(s)): Constantly

Pay

Expected Salary Range: $70,000.00 - $106,000.00