Communications Consultant - Business Support

About the Role

Communications consultants are seasoned, subject-matter experts who apply specialized communications expertise and knowledge, typically as an individual contributor, in matters that require special interpretation. Incumbents use their discipline-specific and/or institutional knowledge to perform department activities. They participate in and/or lead critical, high-risk, complex initiatives, programs, and projects, have frequent contact with internal and external business partners, facilitate/influence strategic thinking and direction, and influence peers and leaders across the organization to act on issues that have organization-wide impact.

Incumbents may directly manage a small number of employees (two or less); the primary function of the role is consulting.

Candidates will be asked to provide a writing sample demonstrating communication and analytical capabilities. Occasional travel may be required to support provider meetings, network initiatives, stakeholder engagement, and team collaboration. Preference for candidates residing in the state of Florida to support in-person collaboration and regional network presence.

Responsibilities

• Provides consultative support to organization management within the context of overall strategic objectives and broad policy; typically supports senior management.
• Synthesizes collected data/information and advises clients on options, risks, cost versus benefits, and impacts on client’s business processes, systems, employees, etc.
• Maintains frequent contact with internal and external business partners including network providers, payers, and clinical leadership to obtain and share information for influencing decisions, selling concepts, and providing advice that impacts network objectives and business outcomes.
• Understands the strategic direction of the business unit and the organization.
• Acts as communications lead for the department. May develop communication messaging and presentations for dissemination throughout the organization.
• Acts as spokesperson for leadership, as appropriate.
• May oversee reporting, monitoring, and evaluation activities.
• May lead, coach, and develop a small staff.

Requirements

• 6+ years of related work experience.
• Related Bachelor’s degree or additional related equivalent work experience.
• This position may require occasional travel to support business operations, including in-office meetings, collaborations, events, and other work-related activities.

Preferred Qualifications

• Strong written and verbal communication skills to develop strategic communications, present recommendations, and influence stakeholder decisions across the organization.
• Demonstrated experience as a consultant advising leadership on provider communication strategies and performance.
• Ability to maintain consistency in tone, style, and messaging across multiple documents and channels.
• Meticulous approach to reviewing work – both your own and others’ – to ensure accuracy and clarity, with excellent proofreading and editing skills.
• Commitment to quality standards to prevent mistakes and strengthen organizational credibility and professionalism.
• Experience in network operations, provider relations, healthcare networks, or relative provider-facing functions.

Physical Demands

Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

Benefits

As a Florida Blue employee, you will have access to:

• Medical, dental, vision, life, and global travel health insurance.
• Income protection benefits: life insurance, short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan including employer match.
• Paid time off, volunteer time off, 10 holidays, and 2 well-being days.
• Additional voluntary benefits and a comprehensive wellness program.

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time, and seasonal employees may differ.

Pay

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay-for-performance considerations for base pay increases.

• Typical Annualized Hiring Range: $92,100 - $115,100
• Annualized Salary Range: $92,100 - $149,600

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.