Communications and Public Relations Manager | Credit Union | Remote from Oregon

About the role

The Communications and Public Relations Manager serves as a trusted advisor to leaders across the organization and plays a key role in shaping OCCU's voice, reputation and communication strategy. This position leads a team of communications professionals while overseeing internal communications, member communications, public relations, media engagement, change communications and enterprise messaging initiatives.

Responsibilities

• Lead, coach and develop communications team members while fostering a collaborative, high-performing culture.

• Partner with leadership and cross-functional teams to develop and execute communication strategies that support organizational initiatives and business objectives.

• Provide strategic guidance on messaging, communication planning, audience engagement and change management communications.

• Oversee internal communication channels, employee engagement communications, communication planning and content development.

• Oversee member communications across channels, partnering with teams to translate business needs into clear, timely and member-focused messaging that supports trust, engagement and a consistent experience.

• Lead public relations efforts, including media relations, storytelling, reputation management and community visibility.

• Support crisis communication planning and help ensure OCCU is prepared to communicate effectively during sensitive or high-impact situations.

• Measure communication effectiveness and continuously improve communication processes, channels and outcomes.

Qualifications

• Minimum of five years of progressively responsible experience in communications, public relations, media relations, internal communications or a related field.

• Demonstrated success leading people, projects or cross-functional communication initiatives.

• Exceptional writing, editing, storytelling, presentation and verbal communication skills.

• Experience developing strategic communication plans, employee communications, media materials and stakeholder messaging.

• Strong ability to manage multiple priorities, meet deadlines, exercise sound judgment and maintain confidentiality.

• Prioritized ability to build relationships, influence stakeholders and communicate effectively with audiences at all levels of an organization.

Preferred Qualifications

• Knowledge of media relations, reputation management, crisis communications and stakeholder engagement practices.

• Experience using communication analytics, intranet platforms, project management tools or related communication technologies.

What We're Looking For

A minimum of a bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business or a closely related field is required, along with demonstrated experience driving measurable business outcomes. An equivalent combination of education and experience will be considered.

Benefits

OCCU offers a comprehensive compensation and benefits package designed to support your well-being and professional growth, including:

• Low-cost medical, dental and vision insurance

• 401(k) retirement plan with employer match

• Paid time off plus 13 paid holidays

• Tuition reimbursement for eligible education and training

• Company-paid long-term disability

• 40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities

OCCU is committed to being an Equal Opportunity Employer and encourages applications from all qualified candidates.