Communications and Fundraising Coordinator (FT-Hybrid)

Our Saviour’s Community Services (OSCS) provides dignified shelter and housing for single adults and basic education classes to adult English language learners in the Phillips Community of South Minneapolis. OSCS takes its name from Our Saviour’s Lutheran Church, which founded our programs in the early 1980s. In 2004, we became a legally and financially independent nonprofit. We are not a religious organization. Learn more about OSCS.

About the role

The Communications and Fundraising Coordinator produces and implements general and specialized communications that highlight the mission and programs of Our Saviour’s Community Services (OSCS) and drive individual giving. This role also involves maintaining the organization’s social media accounts, website, and supporter database, as well as the information those systems contain. This position works collaboratively with other members of the Development and Communications Team, as well as other staff members. Their work raises the visibility of OSCS and its programs and supports the organization in reaching its annual fundraising goals.

This position is full-time, hourly, non-exempt, and reports to the Development and Communications Manager as part of the Development and Communications team. This position will have the opportunity to work in a hybrid workplace, with on-site hours required on Thursdays, the last business day of each month, and at other times as needed to fulfill the responsibilities of the role. This role is typically working Monday to Friday between 8am and 5pm. Occasional evening or weekend hours are required for special events or engagements with staff, volunteers, or participants in evening programs.

Responsibilities

• General Communications:
  • Coordinate the production and implementation of print and digital communications projects, including producing accurate mailing lists and mailing materials.
  • Provide timely content updates for and oversee the maintenance of the OSCS website.
  • Create engaging content for OSCS social media accounts and oversee the maintenance of those accounts.
  • Respond in an accurate and timely manner to external inquiries, including via social media, the OSCS website, and the general OSCS communications email inbox.
  • Produce content for the OSCS blog, newsletters, donor communications, digital campaigns, and external publications.
  • Communicate with external vendors regarding supplies, print projects, and other needs.
• Supporter Data and Communications:
  • Manage and maintain a supporter and donation database system, ensuring accurate and comprehensive information is entered and updated in a timely manner.
  • Promptly acknowledge individual donors for their gifts.
  • Train and assist other staff members with the supporter database system.
  • Update general fundraising materials on a scheduled basis with fresh language or information.
• Events and Community Engagement:
  • Participate in activities that expand the organization’s profile, including presentations and tabling efforts.
  • Alongside the Development and Communications Manager, help plan, coordinate, and implement special events.
• Brand and Materials:
  • Create and update various print and digital materials (flyers, presentation templates, etc.) for the organization, in alignment with brand standards.
  • Maintain a consistent voice and visual brand for all OSCS materials.
  • Organize, manage, and update OSCS photo and video assets.
  • Work with the Development and Communications team to support the maintenance and implementation of an annual communications calendar.
  • Evaluate and report on the effectiveness and reach of communications and fundraising efforts, including creating and updating reports.
• Professional Development:
  • Engage in learning opportunities to stay up-to-date on the latest best practices in communications and donor database management; use that knowledge and creative problem-solving to provide ongoing improvements to systems and tackle challenges.
• Administrative Support:
  • Submit electronic check deposits on a regular schedule.
• Team Culture:
  • Participate in regularly scheduled meetings, events, and projects of the Development and Communications Team.
  • Actively participate in building a culture of belonging within OSCS.
• Other duties to be discussed as time permits and the needs of OSCS require.

Requirements

• 1+ year(s) of work experience, preferably related to communications or fundraising.

Skills

• Proficiency with Microsoft applications.
• Strong communication skills (written and verbal).
• Strong attention to detail.
• Strong problem-solving skills.
• Ability to coordinate collaborative projects.
• Ability to respond resiliently and appropriately in conversations with clients that bring up themes of clients’ traumas.
• Ability to read, understand, and write in English.
• Ability to use standard office equipment, including computers, monitors, keyboards, and software programs.

The following experience is a plus:

• Knowledge of, and commitment to community-centric fundraising practices and asset-based communications.
• Familiarity with donor database systems, such as Bloomerang.
• Familiarity with one or more email marketing platforms.
• Familiarity with Canva, Animoto, and/or other tools for producing content.
• Prior work and/or volunteer experience related to the mission of OSCS.
• Fluency in Somali, Spanish, Oromo, Pashto, Dari, or another language.
• Experience communicating with English language learners.
• Familiarity with Google ad grants or other digital marketing platforms.
• Experience with photography.
• Experience managing a social media page for an organization.
• Basic understanding of HTML/CSS and familiarity with a website management system like WordPress.

Benefits

• Generous Paid Time Off and Sick Time along with Paid Parental Leave.
• Paid Holidays.
• Medical, Dental, and Vision coverage.
• Employer contributions toward premiums.
• Employer-paid Short- and Long-Term Disability and Life Insurance.
• Professional development opportunities.
• Voluntary benefit options including HSA.
• Participation in 401(k) retirement plan.

Pay

$22-24.50 hourly

Schedule

Full-time, hybrid work environment with on-site hours required on Thursdays, the last business day of each month, and at other times as needed. Typical working hours are Monday to Friday between 8am and 5pm. Occasional evening or weekend hours are required for special events or engagements.