Communications and Digital Analyst (Home Based)

Duties And Responsibilities

• Support efforts to promote and disseminate the Fund Administration System Plus (FAS) modality;
• Coordinate efforts for the development of standardized project templates in the Fund Management Platform (FMP) and Fund reporting via FAS to systematize data capturing;
• Under guidance of Fund Secretariat Support Officer, provide technical support in identifying and articulating business requirements/specifications to enhance the digitalization of the MPTFO Gateway Integrated Platform (GWIP) including the website;
• Support the development of an AI agent trained on fund result data; and support the digital validation of results with funds;
• Support the expansion of the existing learning GWIP toolkit for internal users and external stakeholders, including regular enhancements, updates, and the development of new resources to reflect evolving platform features and functionality.

Coordination Support To Key Communication Platforms

• Support back-end functionality of comms-oriented MPTFO Gateway pages;
• Explore options for elaborating fund results (connected with the FAS results page), across the Gateway (including new microsite);
• Support the development of data visualization methods for disseminating fund results (see related outputs above);
• Coordinate fund narratives, bi-monthly blog posts and practitioners’ interviews pieces, highlighting best practices and insights from pooled funding;
• Upload, maintain, update and organize related fund documents and content on MPTFO Gateway site.

Develop and coordinate engaging social media content

• Develop and coordinate engaging social media content for X, LinkedIn on a quarterly basis to amplify pooled fund initiatives and scale digital outreach, aligning with SDG-of-the-month and UN Secretariat Grid planning.

Support Communications & Partnership Specialist

• Serve as a digital communications focal point, managing the MPTFO inbox to streamline digital information flow and track partner inquiry trends;
• Identify relevant partners from key pooled funds and liaise with them to cross-check and validate AI-organized results and collate inputs for the Pooled Funding Results Campaign and other visibility initiatives;
• Maintain and optimize digital relationship management databases (e.g., CRM), tracking web traffic, and campaign analytics to support data-driven decision-making;
• Conduct basic partnership analyses to support reporting and strategic outreach.

Institutional Arrangement

The Communications and Digital Analyst will have matrix reporting to the Communications and Partnerships Specialist and Fund Secretariat Support Manager, MPTFO.

Competencies

• Core Achieve Results: LEVEL 1
• Think Innovatively: LEVEL 1
• Learn Continuously: LEVEL 1
• Adapt with Agility: LEVEL 1
• Act with Determination: LEVEL 1
• Engage and Partner: LEVEL 1
• Enable Diversity and Inclusion: LEVEL 1

Education Required

• Advanced university degree (master’s degree or equivalent) in Communication, Public Relations, International Relations, Political Sciences, or relevant Social Sciences.
• ORA first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Experience

• Experience Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.
• Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in the area of communications, public relations, advocacy or related area is required.

Desired Skills

• Hands-on experience in managing web Content Management Systems (CMS), with a strong preference and focus on Drupal;
• Experience in the use of software packages MS Microsoft office packages (Word, Excel, SharePoint, Visio, Planner etc).
• Familiarity or experience with utilizing AI tools, prompt engineering, or managing datasets for digital validation;
• Prior experience working within the UN system or an international development organization;
• Experience, knowledge or understanding of pooled funding mechanisms;
• Proven familiarity with the MPTFO Gateway platform or similar platforms;
• Experience and knowledge of data visualization tools (e.g., PowerBI, Tableau) to present fund results dynamically;
• Experience and knowledge of ERP systems, web-based internal management applications, and AI-enabled programmes is desirable to support the integration of digital tools, data flows, and management processes across platforms.