Communications Agent

About the role

We are seeking an enthusiastic Communications Agent to support customer engagement, promotional initiatives, and community outreach activities. This role is ideal for individuals who enjoy interacting with people, building relationships, and representing an organization in a dynamic, team-oriented environment.

Responsibilities

• Support customer engagement and promotional outreach initiatives.
• Provide information about products and services to customers.
• Build and maintain positive relationships with customers and community members.
• Assist with brand awareness and customer engagement initiatives.
• Distribute promotional materials and informational resources.
• Gather customer feedback to support future initiatives.
• Collaborate with team members to achieve outreach goals.
• Maintain a professional and positive presence during customer interactions.
• Participate in ongoing training and professional development.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Professional and outgoing personality.
• Ability to work effectively in a collaborative environment.
• Reliable, adaptable, and eager to learn.
• Previous experience in customer service, retail, hospitality, promotions, or events is a plus but not required.