Communication Systems Technician II
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for any list of duties/requirements/benefits, and
for prose
- Do NOT repeat the job title as a heading (the page already shows it)
- Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it
- Preserve ALL substantive information; do NOT invent or summarize away detail
- Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions
- Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")
- Never create Pay/Schedule/Benefits sections unless the posting actually states them
- Prefer a few substantive sections over many thin ones
- Output ONLY the HTML fragment — no /, no markdown code fences
Now, let me parse the job posting:
1. Company intro: "MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician II in the Morrisville, NC area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more."
2. "WHAT YOU WILL BE DOING:" - list of duties
3. "WHAT YOU WILL BRING TO THE TEAM:" - list of requirements/qualifications
4. "YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:" - physical requirements and environment
5. "TRAVEL REQUIREMENTS:" - travel
6. "DIRECT REPORTS:" - no direct reports
7. "Who We Are" - company description
8. "What We Believe" - values/culture
9. NOTE and EEO statement - boilerplate to remove
Sections to create:
- About the role / Overview (company intro, location, division)
- Responsibilities (WHAT YOU WILL BE DOING)
- Requirements / Qualifications (WHAT YOU WILL BRING TO THE TEAM)
- Physical Requirements / Work Environment (YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS)
- Travel Requirements
- Reporting Structure (DIRECT REPORTS)
- About the Company (Who We Are)
- Culture / Values (What We Believe)
- Benefits (mentioned in intro: Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives)
But note: "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting states benefits: "We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more." So we can include a Benefits section.
Schedule: "First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules." That's schedule info. Could include in a Schedule section or fold into Work Environment. The rule says use
for Schedule if present. I'll include a Schedule section.
Pay: "competitive compensation" but no specifics. The rule says never create Pay section unless posting actually states them. "competitive compensation" is vague, but it's stated. However, "commensurate with experience" is filler. The posting says "We offer competitive compensation and benefits such as..." It doesn't give a range. I think we should not create a Pay section because it's not specific. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It states benefits, so Benefits section okay. It states schedule (first shift hours...), so Schedule section okay. Pay is vague, so skip.
Now, structure:
- About the Role
with prose about company, location, division, values, military friendly.
- Responsibilities
with - for each bullet.
-
Requirements
with - for each bullet.
-
Physical Requirements & Work Environment
with prose and maybe list? The physical requirements are a long paragraph. Could break into list items? The rule: use - for any list of duties/requirements/benefits, and
for prose. The physical requirements are a list of physical demands. Could be a list. But it's written as a paragraph. I'll keep as prose but maybe break into list for readability? The rule says use
- for any list. The posting doesn't use bullet points there; it's a paragraph. I'll keep as
but could also split into list items. I'll keep as prose to preserve original structure.
-
Travel Requirements
with prose.
- Reporting Structure
with prose (No Direct Reports).
- Schedule
with prose (First shift hours...).
- Benefits
with - for each benefit.
-
About the Company
with prose.
- Culture & Values
with prose.
Remove the NOTE and EEO boilerplate.
Also, the job title "Communication Systems Technician II" should not be a heading. The location "Morrisville, NC" can be in About the Role.
Now, write HTML.
Let's draft:
About the Role
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician II in the Morrisville, NC area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment.
Responsibilities
- Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues.
- Assisting and collaborating well with the team, Service Manager, and customer.
- Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.
- Assisting in the scoping out and quoting of service, installation, and programming projects.
- Supporting the development of talent and technical skill sets of the service team.
- Completing assigned tickets properly and on time.
- Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
- Demonstrating a willingness to learn and be mentored on new technologies in communications and equipment.
Requirements
- Minimum of two (2) years, with an average of 5+ years of technical service and installation experience.
- Proficient with radio equipment – installation, programming, and troubleshooting.
- Proven track record of providing hands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment.
- Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems.
- Subscriber programming expert and can successfully program various radio types based on customer requirements.
- Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment.
- Ability to lead a team and work area to ensure proper staging and execution of work and that a safe environment is maintained.
- Team-focused with a passion to meet customer needs.
- Strong communication skills with end users and third parties.
- A two-year degree in Electronics, IT, or an applicable subject is preferred.
- P25 and/or MotoTRBO experience is preferred.
Physical Requirements & Work Environment
The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required.
Travel Requirements
Travel as necessary to support company and customer needs.
Reporting Structure
No Direct Reports
Schedule
First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
About the Company
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
Culture & Values
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service is not just a motto for MCA, it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
That seems comprehensive. No markdown fences. Just HTML fragment.
Check for any missing substantive info: The "WHAT YOU WILL BRING TO THE TEAM" includes preferred items, included. The "YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS" includes on-call, included. Travel included. Direct reports included. Schedule included. Benefits included. Company description included. Values included.
for prose - Do NOT repeat the job title as a heading (the page already shows it) - Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it - Preserve ALL substantive information; do NOT invent or summarize away detail - Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions - Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") - Never create Pay/Schedule/Benefits sections unless the posting actually states them - Prefer a few substantive sections over many thin ones - Output ONLY the HTML fragment — no /, no markdown code fences Now, let me parse the job posting: 1. Company intro: "MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician II in the Morrisville, NC area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more." 2. "WHAT YOU WILL BE DOING:" - list of duties 3. "WHAT YOU WILL BRING TO THE TEAM:" - list of requirements/qualifications 4. "YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:" - physical requirements and environment 5. "TRAVEL REQUIREMENTS:" - travel 6. "DIRECT REPORTS:" - no direct reports 7. "Who We Are" - company description 8. "What We Believe" - values/culture 9. NOTE and EEO statement - boilerplate to remove Sections to create: - About the role / Overview (company intro, location, division) - Responsibilities (WHAT YOU WILL BE DOING) - Requirements / Qualifications (WHAT YOU WILL BRING TO THE TEAM) - Physical Requirements / Work Environment (YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS) - Travel Requirements - Reporting Structure (DIRECT REPORTS) - About the Company (Who We Are) - Culture / Values (What We Believe) - Benefits (mentioned in intro: Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives) But note: "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting states benefits: "We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more." So we can include a Benefits section. Schedule: "First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules." That's schedule info. Could include in a Schedule section or fold into Work Environment. The rule says use
for Schedule if present. I'll include a Schedule section.
Pay: "competitive compensation" but no specifics. The rule says never create Pay section unless posting actually states them. "competitive compensation" is vague, but it's stated. However, "commensurate with experience" is filler. The posting says "We offer competitive compensation and benefits such as..." It doesn't give a range. I think we should not create a Pay section because it's not specific. The rule: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It states benefits, so Benefits section okay. It states schedule (first shift hours...), so Schedule section okay. Pay is vague, so skip.
Now, structure:
- About the Role
with prose about company, location, division, values, military friendly.
- Responsibilities
with - for each bullet.
-
Requirements
with - for each bullet.
-
Physical Requirements & Work Environment
with prose and maybe list? The physical requirements are a long paragraph. Could break into list items? The rule: use - for any list of duties/requirements/benefits, and
for prose. The physical requirements are a list of physical demands. Could be a list. But it's written as a paragraph. I'll keep as prose but maybe break into list for readability? The rule says use
- for any list. The posting doesn't use bullet points there; it's a paragraph. I'll keep as
but could also split into list items. I'll keep as prose to preserve original structure.
-
Travel Requirements
with prose.
- Reporting Structure
with prose (No Direct Reports).
- Schedule
with prose (First shift hours...).
- Benefits
with - for each benefit.
-
About the Company
with prose.
- Culture & Values
with prose.
Remove the NOTE and EEO boilerplate.
Also, the job title "Communication Systems Technician II" should not be a heading. The location "Morrisville, NC" can be in About the Role.
Now, write HTML.
Let's draft:
About the Role
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician II in the Morrisville, NC area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment.
Responsibilities
- Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues.
- Assisting and collaborating well with the team, Service Manager, and customer.
- Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.
- Assisting in the scoping out and quoting of service, installation, and programming projects.
- Supporting the development of talent and technical skill sets of the service team.
- Completing assigned tickets properly and on time.
- Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
- Demonstrating a willingness to learn and be mentored on new technologies in communications and equipment.
Requirements
- Minimum of two (2) years, with an average of 5+ years of technical service and installation experience.
- Proficient with radio equipment – installation, programming, and troubleshooting.
- Proven track record of providing hands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment.
- Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems.
- Subscriber programming expert and can successfully program various radio types based on customer requirements.
- Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment.
- Ability to lead a team and work area to ensure proper staging and execution of work and that a safe environment is maintained.
- Team-focused with a passion to meet customer needs.
- Strong communication skills with end users and third parties.
- A two-year degree in Electronics, IT, or an applicable subject is preferred.
- P25 and/or MotoTRBO experience is preferred.
Physical Requirements & Work Environment
The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required.
Travel Requirements
Travel as necessary to support company and customer needs.
Reporting Structure
No Direct Reports
Schedule
First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
About the Company
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
Culture & Values
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service is not just a motto for MCA, it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
That seems comprehensive. No markdown fences. Just HTML fragment.
Check for any missing substantive info: The "WHAT YOU WILL BRING TO THE TEAM" includes preferred items, included. The "YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS" includes on-call, included. Travel included. Direct reports included. Schedule included. Benefits included. Company description included. Values included.
Requirements
with- for each bullet.
-
Physical Requirements & Work Environment
with prose and maybe list? The physical requirements are a long paragraph. Could break into list items? The rule: use- for any list of duties/requirements/benefits, and
for prose. The physical requirements are a list of physical demands. Could be a list. But it's written as a paragraph. I'll keep as prose but maybe break into list for readability? The rule says use
- for any list. The posting doesn't use bullet points there; it's a paragraph. I'll keep as
but could also split into list items. I'll keep as prose to preserve original structure. -
Travel Requirements
with prose. -Reporting Structure
with prose (No Direct Reports). -Schedule
with prose (First shift hours...). -Benefits
with- for each benefit.
-
About the Company
with prose. -Culture & Values
with prose. Remove the NOTE and EEO boilerplate. Also, the job title "Communication Systems Technician II" should not be a heading. The location "Morrisville, NC" can be in About the Role. Now, write HTML. Let's draft:About the Role
MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician II in the Morrisville, NC area to support our fast-growing MSS division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment.
Responsibilities
- Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues.
- Assisting and collaborating well with the team, Service Manager, and customer.
- Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.
- Assisting in the scoping out and quoting of service, installation, and programming projects.
- Supporting the development of talent and technical skill sets of the service team.
- Completing assigned tickets properly and on time.
- Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
- Demonstrating a willingness to learn and be mentored on new technologies in communications and equipment.
Requirements
- Minimum of two (2) years, with an average of 5+ years of technical service and installation experience.
- Proficient with radio equipment – installation, programming, and troubleshooting.
- Proven track record of providing hands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment.
- Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems.
- Subscriber programming expert and can successfully program various radio types based on customer requirements.
- Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment.
- Ability to lead a team and work area to ensure proper staging and execution of work and that a safe environment is maintained.
- Team-focused with a passion to meet customer needs.
- Strong communication skills with end users and third parties.
- A two-year degree in Electronics, IT, or an applicable subject is preferred.
- P25 and/or MotoTRBO experience is preferred.
Physical Requirements & Work Environment
The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed. On-call for critical systems maintenance may be required.
Travel Requirements
Travel as necessary to support company and customer needs.
Reporting Structure
No Direct Reports
Schedule
First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.
Benefits
- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
About the Company
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
Culture & Values
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service is not just a motto for MCA, it is an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
That seems comprehensive. No markdown fences. Just HTML fragment. Check for any missing substantive info: The "WHAT YOU WILL BRING TO THE TEAM" includes preferred items, included. The "YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS" includes on-call, included. Travel included. Direct reports included. Schedule included. Benefits included. Company description included. Values included.
- for each benefit.
-
- for any list. The posting doesn't use bullet points there; it's a paragraph. I'll keep as
- for any list of duties/requirements/benefits, and