Communication Systems Technician

About TCNJ

Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.

About the Role

The Office of Enterprise Infrastructure offers essential networking, systems administration, and customer-focused services to ensure the efficient and cost-effective use of communication and computing technologies by faculty, staff, and students at TCNJ. Information Technology/Enterprise Infrastructure provides campus-wide support for administrative and academic computing applications and services. This position is within the Enterprise Infrastructure networking group, responsible for installing, maintaining, and configuring campus network equipment as well as the data, telephone, and CATV cable systems.

Responsibilities

• Troubleshoot and/or repair data and voice connections in academic/administrative offices, classrooms, residence halls, and exterior locations.
• Maintain and update documentation for campus cabling and networking infrastructure.
• Participate actively in a team environment for the design, development, and coordination of wiring projects for both the inside and outside cabling plant.
• Assist network staff in equipment installation and troubleshooting data networking problems.
• Assess and troubleshoot multi-pair communications cable infrastructure for both inside and outside plant installations.
• Assist in troubleshooting Cable TV service and signal problems on trunk and distribution plant.
• Other related duties as assigned.

Requirements

• Graduation from an accredited college with a Bachelor's degree supplemented by a Master's degree in a field related to the position to be filled or equivalency.
• Four years of practical experience installing, troubleshooting, and maintaining a multi-building copper voice/data/CATV cabling infrastructure and racked equipment and cabling systems, including feed, riser, and station distribution cables.
• Demonstrated application of technical standards and practices dictating the termination and certification of UTP and coaxial station cabling.
• Experience applying local, site-specific design and operations standards for infrastructure systems.
• Experience troubleshooting and repairing UTP and coaxial station cabling.
• Experience testing, troubleshooting, and repairing feed and riser cables.
• Experience applying EIA/TIA standards for communications interconnects in voice and data applications.
• Knowledge of communications cable installation within renovation and new construction spaces.
• Skilled in termination and testing of various twisted-pair and coaxial communications media.
• Ability to read and interpret schematics, floor plans, and/or construction drawings.
• Able to coordinate, certify, and document communications cabling installations.
• Knowledgeable in using testing tools and apparatus (such as multimeters, time-domain reflectometers, intelligent network cable testers, etc.).
• Skilled in interpreting results to assess the quality, condition, and/or performance of twisted-pair and coaxial communications media in both active and disconnected circuits.
• Ability to select the proper testing method and apparatus required for the application.
• Experience working in a mixed voice/data termination installation.
• Ability to interpret connector and cable schematics and apply this information to troubleshooting, specification, selection, or construction of custom cable assemblies and/or adapters.
• Knowledge and experience working with intra- and inter-building communications cabling distribution facilities in a multi-building campus environment.
• Knowledge of and experience with cable splicing, cross-connection, labeling, and termination principles.
• Skilled in techniques for cross-connection, communications cable labeling, and communications cable termination.
• Experience working in an environment employing a variety of UTP cable termination hardware (e.g., 110, 66, Krone).
• Knowledge of and experience working on racked equipment and cabling systems in data centers and building distribution facilities.
• Skilled at interpreting and applying local, institution-specific principles of equipment organization and cable management.
• Knowledge and experience in the general use of a computer and typical office applications (email, web browsing, word processing, spreadsheet, etc.), as well as the ability to learn new computer applications.

Preferred Qualifications

• Experience in communications distribution design for all levels of twisted-pair, coaxial, and/or fiber-optic cable plant.
• Knowledge and experience maintaining and troubleshooting coaxial and fiber-optic cable distribution systems.
• Experience with configuration and troubleshooting of enterprise network switches.

Pay

Internal salary range: $63,833.23 - $102,164.26 (for current NJ state employees with underlying classified status). External salary range: $63,833.23 - $73,415.99 (for candidates who are not NJ state employees).

Benefits

• Comprehensive benefit plans covering medical, dental, and prescription plans.
• Generous leave entitlements program and Energy Savings Program.
• Employee and dependent Tuition Waiver and Reimbursement Program.
• Pension, retirement, and deferred compensation plans, group life insurance.
• Employee Assistance Program (EAP).
• Employee affinity groups.
• New Jersey State Employee Discount Program (pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.).
• Access to extensive learning opportunities.

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9). Applicants who require a reasonable accommodation to apply or interview should contact hr@tcnj.edu.