Communication Systems Design Specialist - Operational Technology Networks

About the role

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

Accountability Objective

• Architecture, engineering, design, implementation, operation, maintenance, regulatory compliance, and ongoing reliability of RF communication systems, leased line services, circuits, and field communications supporting infrastructure – including DC power systems, generator backup power, and environmental support systems for various telecom technology platforms.
• Supports the operational performance and maintenance of existing network circuits as well as design and delivery of new products/product enhancements.
• Maintains scope, schedule, and budget for assigned projects.
• Takes ownership of assigned work and coordinates with internal and external groups on project delivery.
• Maintains functional knowledge of technology, technology changes, and the relationships of technology to emerging business requirements.
• Delivers high-performance, high-availability, and cost-effective solutions to manage ongoing costs while meeting the technical and business requirements.
• Supports installations and upgrades of communications technologies to ensure computing and network architecture solutions are properly implemented.
• Ensures technical standards, procedures, and regulatory requirements are properly implemented on assigned projects.

Principal Accountabilities

• Participates on the Communications Engineering team supporting the many technology platforms delivering voice, video, and computing services to FE employees, contractors, and business partners.
• Ensures high level of reliability and availability of these systems.
• Works across FirstEnergy to ensure that communications systems meet business needs and objectives.
• Demonstrates stewardship, knowledge and proficiency in assigned process guidance document creation and management.

Requirements

• Bachelor or Associate degree in Networking, Electrical Engineering, Engineering Technology, Telecommunications or related field, or related work experience.
• Prior Knowledge & Experience:
  • Basic knowledge of common test equipment (e.g., DMMs, antenna analyzers, spectrum analyzers and RF wattmeters).
  • Providing network circuit design, platform administration, and support.
  • Circuit ordering/provisioning of leased services / circuits (e.g., 2/4 wire circuits, T1s, frame relay, DS3s, leased MPLS, MBLs, PRIs, SIP circuits, etc.).
  • In-building cellular phone signal booster and network extender technology.
  • Environmental support systems for the technology platforms (e.g., HVAC, AC/DC power systems, batteries, generators, etc.).
  • Circuit inventory management and telecommunications expense management systems.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.