Operational Technology Systems Engineer
Nexamp · Boston, MA · 3 wk ago
Information TechnologyFull-time
About the role
This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.
Responsibilities
- Manage and provide daily support for SCADA applications and data historians (e.g., Ignition, AVEVA System Platform in Azure), including software updates, troubleshooting, user support, and participation in the after-hours on-call rotation for SCADA and OT related issues.
- Support the deployment, configuration, programming, and ongoing maintenance of SCADA systems for Nexamp’s renewable energy portfolio, including integration with field equipment and telemetry at solar and battery sites.
- Maintain and optimize OT infrastructure, including Windows Server environments, virtual machines, and network configurations within Microsoft Azure, with a focus on SCADA-related services and performance.
- Collaborate with Nexamp’s Operations Center (NOC) to ensure continuous SCADA availability and real-time data flow, while troubleshooting and resolving system-level issues such as SCADA failures, OS faults, and network communication disruptions.
- Design and implement monitoring solutions for infrastructure and applications, while providing hands-on support for OT equipment in data centers—such as servers, RTACs, routers, and switches critical to SCADA and telemetry operations.
- Work in partnership with the Cybersecurity team to implement security patching schedule, maintain secure system configurations that protect OT assets without impairing system functionality.
- Support the achievement of corporate Key Results (KRs) and Key Performance Indicators (KPIs) by driving improvements in asset uptime, responsiveness, and overall operational reliability.
- Support and document compliance activities related to NERC CIP and other relevant industry standards.
- Collaborate with internal and external stakeholders to ensure reliable telemetry, data integrity, and remote control of field assets.
Requirements
- Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent relevant work experience is a plus.
- High School diploma or GED equivalence is a must have.
- 5+ years of experience in maintaining and supporting Scada applications and critical infrastructure used in the energy or utility sector.
- Experience with Scada implementation projects through the design, build and testing phases.
- Demonstrated ability to tune application, databases and/or infrastructure parameters to enhance system performance, reliability and availability.
- Experience in managing Windows environment for Server Administration, Active Directory, Group policy, and system hardening best practices.
- Good understanding of networking principles, including firewalls, VPNs, VLANs, and routing in Operational Technology (OT) environments.
- Familiarity with NERC CIP security/compliance standards for critical infrastructure.
- Proficient with operational and analytical software tools, including Microsoft Excel, Word, and database platforms such as Microsoft Access or similar.
- Familiarity with PI System (OSIsoft) is a plus.
- Detail-oriented and disciplined, with a methodical approach to work execution and documentation.
- Adaptable to change, capable of leading through operational growth and evolving procedures.
- Proven ability to manage multiple competing priorities in a fast-paced, real-time operations environment.
- Availability to work outside of regular hours, including participation in an on-call rotation as required.
- Current or prior certification in Azure environment support (e.g., AZ-900) is a plus.
- Hands-on experience with AVEVA System Platform, Ignition, or similar SCADA/HMI platforms is a plus.
- Familiarity with Microsoft Azure, including deployment and administration of virtual machines, networking, and monitoring services is a plus.
- Experience in Creating and maintaining network architecture diagram for Operational networks.
Qualifications
- Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
- Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
- Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization.
Skills
- Scada applications and critical infrastructure used in the energy or utility sector.
- Windows environment for Server Administration, Active Directory, Group policy, and system hardening best practices.
- Networking principles, including firewalls, VPNs, VLANs, and routing in Operational Technology (OT) environments.
- NERC CIP security/compliance standards for critical infrastructure.
- Operational and analytical software tools, including Microsoft Excel, Word, and database platforms such as Microsoft Access or similar.
- PI System (OSIsoft).
- Azure environment support (e.g., AZ-900).
- AVEVA System Platform, Ignition, or similar SCADA/HMI platforms.
- Microsoft Azure, including deployment and administration of virtual machines, networking, and monitoring services.
- Creating and maintaining network architecture diagram for Operational networks.
Benefits
- Competitive compensation package.
- 401(k) employer-match.
- Health, dental, and vision insurance starting day one.
- Flexible paid time off and holiday PTO.
- Commuter benefits, and cell phone reimbursement.
Pay
Details TBD.
Schedule
Hybrid schedule available.