Jobs · Information Technology · Massachusetts

Operational Technology Systems Engineer

Nexamp · Boston, MA · 3 wk ago
Information TechnologyFull-time

About the role

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world.

Responsibilities

  • Manage and provide daily support for SCADA applications and data historians (e.g., Ignition, AVEVA System Platform in Azure), including software updates, troubleshooting, user support, and participation in the after-hours on-call rotation for SCADA and OT related issues.
  • Support the deployment, configuration, programming, and ongoing maintenance of SCADA systems for Nexamp’s renewable energy portfolio, including integration with field equipment and telemetry at solar and battery sites.
  • Maintain and optimize OT infrastructure, including Windows Server environments, virtual machines, and network configurations within Microsoft Azure, with a focus on SCADA-related services and performance.
  • Collaborate with Nexamp’s Operations Center (NOC) to ensure continuous SCADA availability and real-time data flow, while troubleshooting and resolving system-level issues such as SCADA failures, OS faults, and network communication disruptions.
  • Design and implement monitoring solutions for infrastructure and applications, while providing hands-on support for OT equipment in data centers—such as servers, RTACs, routers, and switches critical to SCADA and telemetry operations.
  • Work in partnership with the Cybersecurity team to implement security patching schedule, maintain secure system configurations that protect OT assets without impairing system functionality.
  • Support the achievement of corporate Key Results (KRs) and Key Performance Indicators (KPIs) by driving improvements in asset uptime, responsiveness, and overall operational reliability.
  • Support and document compliance activities related to NERC CIP and other relevant industry standards.
  • Collaborate with internal and external stakeholders to ensure reliable telemetry, data integrity, and remote control of field assets.

Requirements

  • Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent relevant work experience is a plus.
  • High School diploma or GED equivalence is a must have.
  • 5+ years of experience in maintaining and supporting Scada applications and critical infrastructure used in the energy or utility sector.
  • Experience with Scada implementation projects through the design, build and testing phases.
  • Demonstrated ability to tune application, databases and/or infrastructure parameters to enhance system performance, reliability and availability.
  • Experience in managing Windows environment for Server Administration, Active Directory, Group policy, and system hardening best practices.
  • Good understanding of networking principles, including firewalls, VPNs, VLANs, and routing in Operational Technology (OT) environments.
  • Familiarity with NERC CIP security/compliance standards for critical infrastructure.
  • Proficient with operational and analytical software tools, including Microsoft Excel, Word, and database platforms such as Microsoft Access or similar.
  • Familiarity with PI System (OSIsoft) is a plus.
  • Detail-oriented and disciplined, with a methodical approach to work execution and documentation.
  • Adaptable to change, capable of leading through operational growth and evolving procedures.
  • Proven ability to manage multiple competing priorities in a fast-paced, real-time operations environment.
  • Availability to work outside of regular hours, including participation in an on-call rotation as required.
  • Current or prior certification in Azure environment support (e.g., AZ-900) is a plus.
  • Hands-on experience with AVEVA System Platform, Ignition, or similar SCADA/HMI platforms is a plus.
  • Familiarity with Microsoft Azure, including deployment and administration of virtual machines, networking, and monitoring services is a plus.
  • Experience in Creating and maintaining network architecture diagram for Operational networks.

Qualifications

  • Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
  • Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
  • Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization.

Skills

  • Scada applications and critical infrastructure used in the energy or utility sector.
  • Windows environment for Server Administration, Active Directory, Group policy, and system hardening best practices.
  • Networking principles, including firewalls, VPNs, VLANs, and routing in Operational Technology (OT) environments.
  • NERC CIP security/compliance standards for critical infrastructure.
  • Operational and analytical software tools, including Microsoft Excel, Word, and database platforms such as Microsoft Access or similar.
  • PI System (OSIsoft).
  • Azure environment support (e.g., AZ-900).
  • AVEVA System Platform, Ignition, or similar SCADA/HMI platforms.
  • Microsoft Azure, including deployment and administration of virtual machines, networking, and monitoring services.
  • Creating and maintaining network architecture diagram for Operational networks.

Benefits

  • Competitive compensation package.
  • 401(k) employer-match.
  • Health, dental, and vision insurance starting day one.
  • Flexible paid time off and holiday PTO.
  • Commuter benefits, and cell phone reimbursement.

Pay

Details TBD.

Schedule

Hybrid schedule available.

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