Communication Studies Department Coordinator

About the role

Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County.

Responsibilities

• Performs data entry of budget allocations and expenditures and maintains account balances with CMS.
• Understands, disseminates, and implements procedures, policies, and practices.
• Handles departmental record-keeping, records processing, reports, and written material preparation.
• Arranges events and activities.
• Maintains all required department personnel files and records.
• Coordinates an office of approximately 95 academic employees, which includes 23 tenured/tenure-track faculty (1 FERP), 40 Lecturers, 17 Teaching Associates, and 14 Graduate Assistants; FTEs of 1,215.80 with three BAs (1,084) majors and second majors, a minor (61) and an MA (23).
• Serves as the primary resource for information regarding Department policy and practice for faculty, students, and staff, providing continuity in policy and procedure.
• Maintains Department budget and records, particularly budget and travel.

Requirements

• Equivalent to five years of administrative support experience required.
• Bachelor’s degree preferred.
• Academic department experience preferred.

Skills

• Highly organized and proactive administrative professional with demonstrated experience in budget and fiscal management, including maintaining financial records, monitoring account balances, processing expenditures, preparing budget projections, coordinating purchases, obtaining quotes, processing requisitions, and managing travel-related documentation.
• Thorough understanding of departmental and university policies, procedures, and practices, ensuring consistent application while identifying opportunities for process improvements and recommending effective solutions that align with institutional guidelines.
• Serves as a central point of communication for students, faculty, administrators, and the public, providing exceptional customer service and accurate information regarding academic programs, university policies, procedures, forms, and petitions.
• Effectively coordinates with internal and external stakeholders, assists with course scheduling and classroom resource planning, maintains scheduling databases, prepares and updates departmental reports, and supports the development and editing of departmental publications and catalog materials.
• Demonstrates strong record-keeping and administrative skills, maintaining student, personnel, and departmental records; managing correspondence; preparing reports and written materials; coordinating textbook orders and course materials; tracking inventory; and supporting faculty with a variety of clerical and project-related needs.
• Assists with recruitment and personnel processes, ensures compliance with hiring requirements, and contributes to the planning and execution of departmental events and activities.
• Exceptional attention to detail, strong organizational abilities, and flexibility to support assistants, coordinators, chairs, faculty, and students on a wide range of projects and assignments.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures,