Communication Specialist Technician Guardian Air Transport

Responsibilities

• Utilizes all modes of communication to promote, maintain, and enhance air and ground operations.
• Obtains patient information from a variety of sources.
• Composes clinical crews and notifies flight crews, gathers patient equipment needs, coordinates arrivals at the airport and/or hospital.
• Demonstrates Flight/Unit following via radio and/or land-line contact to maintain awareness of aircraft/unit location for notification of flight/unit diversions and/or overdue aircraft/units, as well as to promote safe patient care missions.
• Notifies receiving hospital and ground transport of ETAs.
• Skilled in the current systems utilized in the communication center.
• Assists with orientation of new Communication Specialists/Technicians.
• Navigates techniques/terminology, transport following, and map skills.

Qualifications

• A High School Diploma or GED.
• An approved Flight Dispatch Certification within 2 years of hire.
• An EMS/Medical Background preferred (Heartsaver or RQI/BLS from American Heart Association).
• Dispatching Experience preferred.