Communication Specialist I - Ambulance Dispatch - FT

How You'll Help

The Communication Specialist I works in the call center for Carilion Clinic Patient Transport (CCPT) department. The Communications Specialist is a central link in the safe transfer and transport of patients throughout the region and is one of the first points of contact for patients, prospective patients, discharge planners, insurance companies/brokers, physicians, facilities, 911 dispatch centers, and other Emergency Medical Services (EMS) agencies with Carilion Clinic.

What We Require

• Education: High school diploma or equivalent required.

• Experience: Prior experience in a call center, 911 dispatch center, or as an Emergency Medical Services provider required.

• Licensure, Certification, and/or Registration: Virginia Office of Emergency Medical Services certification required as an Emergency Medical Technician- Basic (EMT-B). American Heart Association Basic Life Support - Health Care Provider (AHA BLS -HCP) required within 3 months of hire.

• Minimum Qualifications: Must be proficient with keyboarding/typing and use of software applications, including Windows. Must demonstrate sustained proficiency in multi-tasking and effective communication skills focused on customer service.

Benefits

A $7,500.00 sign-on bonus is available for external candidates who meet eligibility requirements.

Pay

Compensation Range: $20.10 - $28.14

Schedule

Variable Hours (United States of America)