Communication Specialist | Full Time

About the role

We're looking for a Communication Specialist to join our 5-star rated Long Term Care Community!!! At Sedgebrook campus, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.

Exempt status: Non-Exempt, Full Time (benefits + perks).

Responsibilities

• Serve as the first point of contact for residents, visitors, and staff by providing exceptional customer service and directing inquiries appropriately.
• Manage front desk operations, including phone systems, visitor traffic, deliveries, packages, and resident communication records.
• Monitor emergency response systems, fire panels, call systems, and security alerts; coordinate responses with appropriate personnel and emergency services as needed.
• Maintain accurate records, logs, and administrative documentation while providing clerical support to multiple departments.
• Ensure reliable attendance, punctuality, and flexibility in scheduling to support continuous front desk operations.

Qualifications

• High School or GED
• Receptionist or office administrator experience required.
• Must be able to multi-task efficiently.
• MS Office experience required.
• Language skills: Must be able to speak conversational English to communicate with residents, visitors, family members, supervisor and co-workers.

Benefits

• Medical, dental, vision, life and disability insurance – benefits start on the first of the month following your date of hire.
• 401(k) with company match.
• Generous PTO.
• Paid holidays.
• Tuition reimbursement.
• Support in personal and professional growth and many other benefits.

Pay

Rate of pay: $18 - $20 per hour, depending on experience.

Schedule

Work schedule: Monday - Friday, 6:45AM - 2PM.