Communication & Multimedia Specialist

At maurices, we’re all about feel-good fashion for real life. We’re committed to our service with style promise and to offering affordable fashion that takes women from workday to weekend—and all of life’s adventures in between. With inclusive sizing from 0–24, maurices is known for versatile styles across key categories like denim, dresses, tops, and more. We’ve been doing this since 1931, and today you’ll find us in over 800 communities across North America and online at maurices.com.

At maurices, it’s more than clothes—it’s where fun, friendship, and fashion come together! We believe in putting People First—and that starts with you. We’re a collaborative team that leads with kindness, values authenticity, stays curious, and moves with agility. We work smart, have fun, and support one another in a generously flexible environment that empowers you to thrive both personally and professionally. Our headquarters is in Duluth, Minnesota, overlooking the beautiful shores of Lake Superior, offering a blend of natural beauty, four-season adventure, and a vibrant college town atmosphere.

About the role

The Communication COE & Multimedia Specialist plays a critical role in creating meaningful connections between the Home Office and the Field through compelling communications, engaging storytelling, and impactful multimedia content. This role supports company priorities by delivering clear, consistent, and timely messaging that informs, inspires, and engages team members across the organization. Working closely with cross-functional partners, the Specialist develops communication strategies, manages digital communication channels, creates multimedia assets, and supports field experiences, projects, and events that strengthen culture, drive understanding, and elevate the employee experience.

Responsibilities

• Communication Center of Excellence
  • Develop and publish engaging digital content for internal platforms (e.g., intranet, employee newsletters) for corporate and field audiences.
  • Collaborate with cross-functional teams to support communication strategies for HR, marketing, leadership, and store operations.
  • Manage content calendars and ensure timely delivery of digital communications.
  • Monitor and analyze engagement metrics to optimize content performance and inform future strategies.
  • Manage internal communication platform by ensuring information and content is up to date, engaging, and well organized.
  • Support the development of internal communication strategies that align with company goals and leadership priorities.
  • Ensure message clarity and consistency by maintaining communication standards, style guides, and governance frameworks.
  • Partner with leadership to craft messaging for organizational updates, change management, recognition moments, and strategic announcements.
  • Support communication plans for organizational changes, system rollouts, new programs, and process updates.
  • Help translate complex information into clear, digestible messaging for all employee levels.
  • Identify and source stories from field teams and across the organization to highlight wins, best practices, and cultural moments.
  • Conduct interviews, write profiles, and produce narrative-driven content that connects employees to the brand.
• Multimedia Responsibilities
  • Create graphics, videos, and multimedia content using design tools (e.g., Canva, Adobe Creative Suite).
  • Ensure consistency in tone, branding, and messaging across all digital touchpoints.
  • Stay current on digital communication trends, tools, and best practices.
  • Collaborate with internal and cross-functional teams to develop video, print, and multimedia requests.
• Event Planning and Coordination Support
  • Support the Field Experience Team with event planning and content creation, such as event branding, décor planning and coordination, event assets and collateral, and on-site photography.
• Special Projects
  • Take on special project needs for the field team, including testing, new initiatives, and other coordination efforts to support driving business in the field.

Requirements

• 2–4 years of experience in digital communications, content creation, or marketing.
• Bachelor's degree in communications, Marketing, Journalism, or related field, or equivalent experience.
• Strong writing, editing, and storytelling skills with attention to detail.
• Basic graphic design and video editing skills.
• Excellent organizational and project management abilities.
• Strong interpersonal skills and ability to collaborate across departments.
• Experience in retail is a plus.
• Familiarity with internal communication platforms (e.g., SharePoint, Zipline).
• Experience with social media tools and knowledge of social media is a plus.
• Experience with AI content creation tools.
• Experience with Canva, PowerPoint, and other Microsoft suite tools.

Location: Corporate Office—Duluth, MN 55802. This is a regular, full-time position.

Pay

Annual Salary: $55,000.00 - $65,000.00. This position is eligible for an annual incentive compensation based on company performance.

Schedule

Our Smart Work program pairs in-person collaboration with the flexibility to work remotely, guided by business needs. Corporate associates work at least three days a week in our offices, with teams setting core days to brainstorm, build relationships, and move work forward.

Benefits

We offer a comprehensive and competitive benefits package designed to support your health, financial security, and work-life balance. Full-time associates are eligible for:

• Choice of three medical plans, including a PPO plan or High-Deductible plans (with the option of a Health Savings Account and employer contribution).
• Dental and Vision coverage.
• Flexible Spending Accounts (Healthcare and Dependent Care).
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance and Short-Term Disability coverage (provided at no cost).
• Access to our Wellbeing platform with Personify Health.
• Employee Assistance Program available for associates and their families.
• 401(k) with an immediately vested Safe Harbor matching contribution (eligible after 6 months of employment).
• Tuition Assistance program (available after 1 year of employment).
• Paid Time Off (PTO) benefits, including vacation (with accrual or flexible options based on role), annual sick time awards, holiday pay, and two weeks of New Parent Leave for birth, adoption, or foster placement.
• Continuous opportunities for learning and connection building through Associate Resource Groups.
• For Duluth-based associates: free access to a state-of-the-art onsite Fitness Facility.