Multimedia Communications Specialist

About the role

The Multimedia Communications Specialist will play a central role in strengthening how NERC communicates critical reliability and security information across digital channels. This position will develop high-quality multimedia content, including graphics, videos, presentations, social media assets, website visuals, and infographics to make technical information clear, accessible, and engaging for key audiences.

Responsibilities

• Develop high-quality multimedia content, including graphics, short-form videos, website visuals, infographics, social media assets, motion graphics, and other digital materials in support of NERC’s External Communications' efforts
• Translate complex reliability, security, and regulatory topics into clear, accurate, and visually engaging communications products for NERC’s key audiences
• Create and maintain visual assets, templates, and digital asset libraries that align with NERC’s brand, editorial, and accessibility standards
• Manage social media content calendar; draft, schedule, and post content across NERC’s platforms, including LinkedIn, X, and YouTube
• Monitor social media activity, platform updates, and key metrics; provide recurring media and digital reporting, including daily news clips, weekly sentiment reporting, and other quarterly communications products and social media performance reports
• Ensure deliverables meet technical specifications for relevant platforms and formats (website, intranet, social media, presentations, etc.)
• Present creative ideas, concepts, and design rationale to the External Communications team and internal stakeholders

Requirements

The ideal candidate will have:

• Bachelor’s degree in multimedia, graphic design, communications, digital media, or a related field preferred
• 5+ years of experience developing multimedia, digital, social, or visual communications content, preferably in a technical or regulated environment
• Advanced proficiency with Adobe Creative Cloud applications, including InDesign, Illustrator, Photoshop, Premiere, and After Effects; experience with Canva, Hootsuite or similar tools for creating and managing digital assets
• Strong portfolio demonstrating experience with static design, motion/video work, social media assets, and other multimedia communications products
• Strong foundation in visual design fundamentals: typography, composition, color theory, layout, visual hierarchy, and accessibility
• Working knowledge of social media platforms, including LinkedIn, X, and YouTube with experience developing, scheduling, and evaluating content
• Experience with web content, analytics, media monitoring, and reporting tools preferred
• Excellent written and verbal communication skills with strong attention to detail, accuracy, formatting, and brand consistency
• Strong organization and project management skills, with the ability to manage multiple assignments, deadlines, and stakeholder feedback

Qualifications

A successful candidate will have:

• Advanced proficiency with Adobe Creative Cloud applications, including InDesign, Illustrator, Photoshop, Premiere, and After Effects; experience with Canva, Hootsuite or similar tools for creating and managing digital assets
• Strong foundation in visual design fundamentals: typography, composition, color theory, layout, visual hierarchy, and accessibility
• Working knowledge of social media platforms, including LinkedIn, X, and YouTube with experience developing, scheduling, and evaluating content
• Experience with web content, analytics, media monitoring, and reporting tools preferred
• Excellent written and verbal communication skills with strong attention to detail, accuracy, formatting, and brand consistency
• Strong organization and project management skills, with the ability to manage multiple assignments, deadlines, and stakeholder feedback

Skills

Strong portfolio demonstrating experience with static design, motion/video work, social media assets, and other multimedia communications products

Benefits

Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies

Pay

N/A

Schedule

Remote/Virtual