Communication Content Manager

About the role

The Communication Content Manager provides strategic leadership for division-wide communications and marketing initiatives. This role oversees multi-channel campaigns, major event promotion, executive-level messaging, key publications, and supervises team members responsible for content creation and copy editing. The Communication Content Manager collaborates across campus and with external partners to ensure consistent, high-impact messaging that advances institutional priorities and stakeholder engagement.

Responsibilities

• Serve as a strategic communications advisor to the director, division leadership, and communications team, providing guidance on stakeholder engagement and messaging that aligns with UCF's brand standards and strategic priorities.
• Manage multi-channel marketing campaigns (email, web, social media) for major events, initiatives, accomplishments, and announcements for the division.
• Lead content development and design direction for print and digital materials ensuring accuracy, quality, and visual consistency for all units within the division.
• Supervise staff as assigned.
• Create editorial governance across units to ensure messaging aligns with brand voice and with vice provost/AVP vision and key institutional priorities.
• Coordinate cross-campus and external partnerships to maintain unified messaging and collaborative outreach.
• Monitor and analyze communication metrics to assess impact and inform strategy improvements.
• Produce executive-level communications for the Vice Provost and leadership team, including announcements, presentations, and talking points.

Minimum Qualifications

• Bachelor's or Master's degree and 4+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

• Master's degree in a related field.
• Experience in higher education, online learning, or educational technology.
• Demonstrated success leading strategic communications and marketing campaigns.
• Experience producing executive-level communications; supervisory experience.
• Knowledge of brand governance and editorial strategy.
• Proficiency with digital marketing analytics and communication technologies.
• Experience collaborating across complex organizations to advance institutional priorities.
• Familiarity with AI-assisted content creation, digital storytelling, multimedia communications, and emerging communications technologies.

Additional Application Materials Required

• Cover Letter
• Resume
• Writing Sample (i.e., Executive Communication, Web Content, Email Campaign)

When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Pay & Schedule

• Expected Salary: $64,518.00 to Negotiable
• Work Schedule: Monday through Friday, 8:00 AM - 5:00 PM
• Type of Appointment: Regular

Benefits

• Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance