Content Communications Manager
for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to preserve all substantive information. So we need to include About The Internet Society Foundation description? That's about the organization. Should we include that? The instruction: "About The Internet Society Foundation" is part of the posting. It's substantive. Should we include as a section? Possibly "About the Organization" but not listed as allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. The "About The Internet Society Foundation" could go under About the role? Actually About the role is about the position. The organization description could be part of About the role? Might be better to include as a
before sections? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." It doesn't forbid other headings besides those examples, but says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings where appropriate. The "About The Internet Society Foundation" is about the organization, not the role. Could be considered part of About the role? Might be okay to include as a
before sections.
We also have "About The Position" which is essentially the role description. That could be About the role.
We have "Essential Duties And Responsibilities" -> Responsibilities.
"Desired Qualifications" -> Qualifications (or Requirements). They have both Desired Qualifications and Preferred Experience. Could combine into Qualifications and Skills? We'll follow: Qualifications for desired qualifications, Skills for preferred experience? Or we could put Requirements for desired qualifications and Skills for preferred experience. Let's map:
- About the role: include About The Internet Society Foundation + About The Position summary.
- Responsibilities: Essential Duties And Responsibilities.
- Qualifications: Desired Qualifications.
- Skills: Preferred Experience + Key Attributes? Key Attributes could be Skills.
- Benefits: Benefits info.
- Pay: Compensation statement.
- Schedule: Flexible work models.
We must not create sections with filler. Ensure each section has substantive content.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce:
About the role
... organization description + position summary ...
Responsibilities
- ... each duty ...
Qualifications
- ... each desired qualification ...
Skills
- ... preferred experience ...
- ... key attributes ...
Benefits
- ... each benefit ...
Pay
... compensation statement ...
Schedule
... flexible work-from-home ...
We need to preserve all substantive information. Let's extract details.
Organization description:
"The Internet Society (ISOC) supports and promotes the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society. Our work aligns with our goals for the Internet to be open, globally connected, secure, and trustworthy. We seek collaboration with all who share these goals. Together, we focus on building and supporting the communities that make the Internet work; advancing the development and application of Internet infrastructure, technologies, and open standards; and advocating for policy that is consistent with our view of the Internet. The Internet Society Foundation (Foundation) is a non-profit organization that works in concert with the Internet Society. It exists to demonstrate and support the positive difference the Internet can make to people everywhere and promote the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society. The Foundation is committed to a culture of diversity and inclusion, where all individuals are valued for their distinct contributions. Our people are the most valuable strengths we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our staff invests in their work represents a significant part of not only our culture, but our reputation and the Foundation's achievements."
Position summary:
"About The Position The Content Communications Manager creates compelling, accurate content that connects the work of the Internet Society and Internet Society Foundation with the audiences we seek to engage. As part of the Content Communications team, you will turn complex programs, technical topics, and people’s experiences into accessible stories across blogs, video scripts, social media, and other formats. Working within the Unified Communications Strategy, you will work closely with the empowerment team (fellowships, alumni, and learning) to clarify communication needs, recommend effective approaches, and connect their work to broader organizational priorities. The role combines hands-on content creation with planning, advice, and coordination, with approximately 60% of time focused on content production."
Also there is Application Deadline and Location Remote. Those are minor metadata; we can fold into a short p after About the role maybe.
We should include location remote and deadline as a short p.
Now Responsibilities list: need to extract each bullet from "Essential Duties And Responsibilities". It's a long paragraph with multiple sentences. We need to break into list items. The content includes several duties grouped under headings: Content creation and editorial quality, Program partnership and communications planning, Coordination and delivery. We can treat each sentence as a list item, but better to capture each duty.
Let's parse:
Content creation and editorial quality:
- Write and edit engaging blogs, impact stories, video scripts, social media copy, and other communications materials, adapting the message, tone, and structure to each audience and format.
- Research topics, interview participants and experts, and verify facts, quotations, and claims of impact against source materials.
- Represent people and their experiences accurately and respectfully.
- Deliver well-developed content ready for standard editorial review, applying brand, style, accessibility, and approval guidelines consistently.
- Develop creative briefs and scripts, and guide video producers, photographers, and designers through clear direction and actionable feedback, coordinating with relevant communications colleagues.
Program partnership and communications planning:
- Build a strong understanding of Empowerment’s programs, audiences, milestones, and communications needs.
- Lead working meetings, ask clarifying questions, and translate requests into practical recommendations.
- Advise colleagues on objectives, audiences, formats, and timing.
- Explain recommendations constructively, offer alternatives, and balance program needs with communications priorities and available capacity.
- Apply the “All-of-ISOC” approach by connecting Empowerment stories with the organization’s broader work in connectivity, advocacy, safety, and community engagement.
- Identify storytelling opportunities and contribute to integrated campaigns and program launches, agreeing priorities and the approach to major initiatives with the Director, Content.
Coordination and delivery:
- Plan assigned work from brief through delivery, mapping responsibilities, dependencies, deadlines, and review stages.
- Maintain the editorial calendar and the relevant project-tracking systems.
- Coordinate directly with colleagues responsible for design, social media, email, web, media, and community engagement, involving them early and following through on agreed handoffs.
- Make day-to-day content and delivery decisions within agreed priorities.
- Bring recommendations to regular check-ins and involve the Director when appropriate.
- Stay informed about organizational developments through internal channels, program materials, and conversations with colleagues.
- Share relevant insights and connect opportunities across teams.
- Work with colleagues responsible for measurement to assess content performance and use audience insights to improve messaging, formats, and future content.
- Explore relevant storytelling practices and recommend useful approaches.
We'll turn each of those into - .
Now Desired Qualifications:
"At least six years of relevant experience in communications, journalism, or content development, including substantial hands-on writing and experience advising internal stakeholders.
A bachelor’s degree or an equivalent combination of education and relevant professional experience.
Exceptional and proven English writing and editing skills, demonstrated through a portfolio of clear, accurate, audience-focused content across multiple formats.
Strong editorial judgment, including interviewing, fact-checking, accurate quotation and attribution, and the ability to explain complex programs or technical topics in accessible language.
Demonstrated experience developing creative briefs and creating or guiding video scripts, with a track record of working effectively with creative suppliers such as video producers, photographers, and designers.
Ability to lead productive meetings, make evidence-informed recommendations, and discuss competing needs diplomatically while building constructive working relationships.
Strong planning and follow-through, with the judgment to manage assigned work, coordinate with specialists, and recognize when guidance or a broader decision is needed.
Curiosity, initiative, and a demonstrated ability to learn about an organization’s work and apply feedback.
Ability to collaborate across cultures, teams, and time zones.
Ability to communicate with accuracy, sensitivity, and inclusive language appropriate
for prose. We need to preserve all substantive information. So we need to include About The Internet Society Foundation description? That's about the organization. Should we include that? The instruction: "About The Internet Society Foundation" is part of the posting. It's substantive. Should we include as a section? Possibly "About the Organization" but not listed as allowed headings. Allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They said use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. The "About The Internet Society Foundation" could go under About the role? Actually About the role is about the position. The organization description could be part of About the role? Might be better to include as a
before sections? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." It doesn't forbid other headings besides those examples, but says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings where appropriate. The "About The Internet Society Foundation" is about the organization, not the role. Could be considered part of About the role? Might be okay to include as a
before sections. We also have "About The Position" which is essentially the role description. That could be About the role. We have "Essential Duties And Responsibilities" -> Responsibilities. "Desired Qualifications" -> Qualifications (or Requirements). They have both Desired Qualifications and Preferred Experience. Could combine into Qualifications and Skills? We'll follow: Qualifications for desired qualifications, Skills for preferred experience? Or we could put Requirements for desired qualifications and Skills for preferred experience. Let's map: - About the role: include About The Internet Society Foundation + About The Position summary. - Responsibilities: Essential Duties And Responsibilities. - Qualifications: Desired Qualifications. - Skills: Preferred Experience + Key Attributes? Key Attributes could be Skills. - Benefits: Benefits info. - Pay: Compensation statement. - Schedule: Flexible work models. We must not create sections with filler. Ensure each section has substantive content. Now we need to output only HTML fragment, no /, no markdown. We'll produce:
About the role
... organization description + position summary ...
Responsibilities
- ... each duty ...
Qualifications
- ... each desired qualification ...
Skills
- ... preferred experience ...
- ... key attributes ...
Benefits
- ... each benefit ...
Pay
... compensation statement ...
Schedule
... flexible work-from-home ...
We need to preserve all substantive information. Let's extract details. Organization description: "The Internet Society (ISOC) supports and promotes the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society. Our work aligns with our goals for the Internet to be open, globally connected, secure, and trustworthy. We seek collaboration with all who share these goals. Together, we focus on building and supporting the communities that make the Internet work; advancing the development and application of Internet infrastructure, technologies, and open standards; and advocating for policy that is consistent with our view of the Internet. The Internet Society Foundation (Foundation) is a non-profit organization that works in concert with the Internet Society. It exists to demonstrate and support the positive difference the Internet can make to people everywhere and promote the development of the Internet as a global technical infrastructure, a resource to enrich people’s lives, and a force for good in society. The Foundation is committed to a culture of diversity and inclusion, where all individuals are valued for their distinct contributions. Our people are the most valuable strengths we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our staff invests in their work represents a significant part of not only our culture, but our reputation and the Foundation's achievements." Position summary: "About The Position The Content Communications Manager creates compelling, accurate content that connects the work of the Internet Society and Internet Society Foundation with the audiences we seek to engage. As part of the Content Communications team, you will turn complex programs, technical topics, and people’s experiences into accessible stories across blogs, video scripts, social media, and other formats. Working within the Unified Communications Strategy, you will work closely with the empowerment team (fellowships, alumni, and learning) to clarify communication needs, recommend effective approaches, and connect their work to broader organizational priorities. The role combines hands-on content creation with planning, advice, and coordination, with approximately 60% of time focused on content production." Also there is Application Deadline and Location Remote. Those are minor metadata; we can fold into a short p after About the role maybe. We should include location remote and deadline as a short p. Now Responsibilities list: need to extract each bullet from "Essential Duties And Responsibilities". It's a long paragraph with multiple sentences. We need to break into list items. The content includes several duties grouped under headings: Content creation and editorial quality, Program partnership and communications planning, Coordination and delivery. We can treat each sentence as a list item, but better to capture each duty. Let's parse: Content creation and editorial quality: - Write and edit engaging blogs, impact stories, video scripts, social media copy, and other communications materials, adapting the message, tone, and structure to each audience and format. - Research topics, interview participants and experts, and verify facts, quotations, and claims of impact against source materials. - Represent people and their experiences accurately and respectfully. - Deliver well-developed content ready for standard editorial review, applying brand, style, accessibility, and approval guidelines consistently. - Develop creative briefs and scripts, and guide video producers, photographers, and designers through clear direction and actionable feedback, coordinating with relevant communications colleagues. Program partnership and communications planning: - Build a strong understanding of Empowerment’s programs, audiences, milestones, and communications needs. - Lead working meetings, ask clarifying questions, and translate requests into practical recommendations. - Advise colleagues on objectives, audiences, formats, and timing. - Explain recommendations constructively, offer alternatives, and balance program needs with communications priorities and available capacity. - Apply the “All-of-ISOC” approach by connecting Empowerment stories with the organization’s broader work in connectivity, advocacy, safety, and community engagement. - Identify storytelling opportunities and contribute to integrated campaigns and program launches, agreeing priorities and the approach to major initiatives with the Director, Content. Coordination and delivery: - Plan assigned work from brief through delivery, mapping responsibilities, dependencies, deadlines, and review stages. - Maintain the editorial calendar and the relevant project-tracking systems. - Coordinate directly with colleagues responsible for design, social media, email, web, media, and community engagement, involving them early and following through on agreed handoffs. - Make day-to-day content and delivery decisions within agreed priorities. - Bring recommendations to regular check-ins and involve the Director when appropriate. - Stay informed about organizational developments through internal channels, program materials, and conversations with colleagues. - Share relevant insights and connect opportunities across teams. - Work with colleagues responsible for measurement to assess content performance and use audience insights to improve messaging, formats, and future content. - Explore relevant storytelling practices and recommend useful approaches. We'll turn each of those into