Communication and Content Manager

Position Summary

The Communications & Content Manager leads content strategy, storytelling, and messaging across Envision, serving as the organization’s primary writer and content lead across donor, brand, and priority internal communications.

Key Responsibilities/Essential Functions

• Editorial Planning, Content Strategy & Deployment:

  • Develop and manage the editorial calendar across donor, internal, and brand communications.
  • Translate organizational priorities into a clear, consistent content plan.
  • Maintain a content inventory, identifying gaps, refresh opportunities, and missing content by audience.
  • Establish editorial standards, channel expectations, cadence, and tone across communications.
  • Provide content direction and priorities to the Communications Coordinator for publishing, formatting, and deployment.
  • Own how content is produced across available resources, including direct writing, coordinator support, and external partners.
  • Review performance data and adjust content approach based on engagement, clarity, and effectiveness.

• Content Development & Storytelling:

  • Serve as the primary writer and editor for core organizational communications.
  • Write and produce a significant portion of Envision’s written content, including donor communications, stewardship content, impact stories, internal updates, website copy, and campaign messaging.
  • Craft clear, compelling narratives that reflect Envision’s mission, impact, and voice.
  • Translate complex program and operational information into accessible, audience focused messaging.

• Donor Communications Strategy & Content:

  • Develop and refine Envision’s donor communications approach, including messaging priorities, cadence, and content structure.
  • Lead planning and narrative development for donor facing communications, including newsletters, impact updates, stewardship messaging, and campaign communications.
  • Identify opportunities to strengthen donor engagement through clearer storytelling and consistent communication rhythms.
  • Partner with Development and Marketing to ensure donor communications align with fundraising priorities and campaigns.

• Internal Communications:

  • Lead the development and ongoing management of Envision’s internal communications newsletter, including content planning, editorial structure, and collaboration with contributing teams.
  • Establish a consistent cadence and clear process for internal newsletter development.
  • Support select internal communications needs as they arise, including organizational updates and leadership messaging.
  • Help improve internal communication clarity and consistency through structured, priority driven content.

• Messaging, Brand Alignment & Collaboration:

  • Maintain consistency in voice, tone, and messaging across communications.
  • Apply and reinforce established brand and messaging guidelines.
  • Provide content guidance to internal stakeholders to ensure messaging is clear, consistent, and aligned before development or distribution.
  • Partner with the Marketing Manager to support campaigns by providing messaging and content.
  • Work closely with the Communications Coordinator to ensure content is prepared and executed effectively.

• PR, Event & External Communications Support:

  • Identify storytelling opportunities that support media, event, or external visibility efforts.
  • Develop messaging and content approach for key events, including pre event promotion, during event communications, and post event storytelling.
  • Partner with leadership and external resources on communications as needed.
  • Review performance data across communication channels to identify trends and opportunities.
  • Adjust content approach, messaging, and cadence based on engagement and effectiveness.
  • Identify opportunities to improve clarity, consistency, and effectiveness of communications across the organization.
  • Support development of press materials, talking points, and external messaging.

Qualifications

• Education:

  • Bachelor’s degree in communications, Journalism, Public Relations, Marketing, or a related field required; marketing degrees considered with strong writing and communications experience.

• Required Qualifications:

  • 5-8 years of experience in communications, content strategy, editorial, or related roles.
  • Demonstrated experience writing for multiple audiences and formats.
  • Experience developing communications plans, content cadence, or audience specific messaging approaches.
  • Portfolio or writing samples demonstrating quality and range required.

• Preferred Qualifications:

  • Experience in nonprofit or mission-driven organizations.
  • Experience developing donor communications and stewardship messaging.
  • Experience managing editorial calendars and content systems.
  • Experience supporting internal communications in a complex organization.

• Knowledge / Skills:

  • Exceptional writing, editing, and storytelling skills.
  • Strong understanding of audience-based messaging and narrative development.
  • Ability to design and manage communications cadence for key audiences, particularly donor and internal communications.
  • Ability to synthesize complex information into clear, effective communications.
  • Strong organizational and planning skills.
  • High attention to detail and commitment to quality.
  • Ability to manage a steady volume of content production while maintaining consistency and clarity.
  • Ability to provide direction and support to a coordinator or junior team member.

Envision, Inc. is an Equal Opportunity Employer