Common Cloud Environment (C2E) Support Lead w/Secret Clearance

Responsibilities

Provide day-to-day leadership and oversight of a multidisciplinary team including Cloud Architects, System Administrators, System Engineers, and Technical Project Managers.

Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under the C2E initiative.

Serve as the primary liaison between the Services Management Division and C2E customers on operational matters.

Review and approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects.

Ensure customer satisfaction by fostering strong relationships and maintaining professional communications with clients and stakeholders.

Offer technical and professional guidance aligned with the team’s respective roles and areas of expertise.

Cookordination across teams to ensure timely and successful execution of multiple large-scale projects.

Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.

Qualifications

• Experience in Computer Science, Information Systems, Engineering, Business, or related technical or scientific discipline.
• Proven ability to manage and lead cloud-focused project teams in complex IT environments.
• Experience managing multiple large-scale cloud or IT infrastructure projects.
• Strong interpersonal, verbal, and written communication skills with demonstrated client-facing experience.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments, including the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations.
• Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
• Project Management Professional (PMP) Certification or DAWIA Level III in Program Management.
• Secret – IT-II Non-Critical Sensitive Clearance or Tier 3 (T3) investigation.

Desired Qualifications

• Bachelor’s degree in technical or business discipline, or equivalent experience managing application development projects.

Work Environment and Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Locations: Radford Army Ammunition Plant, Radford VA

Type of environment: Office

Noise level: Medium

Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.

Amount of Travel: Less than 10%

Work Authorization/Security Clearance

U.S. Citizen Secret clearance

Wage Information

Target salary range: $160,000 - $210,000.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Job Information

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.

"Technology moving at the speed of thought" embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

Contact Information

If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.