Commitment Analyst

About the role

Do you want to join an organization that invests in you as a Commitment Analyst? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

Responsibilities

• Interpret contract terms and business intentions to ensure contract tiers can be operationalized by the member and by HealthTrust, aligning internal and external stakeholders with differing opinions/views, requiring excellent communication and conflict management skills.
• Ensure the final LOC (letter of commitment) is accurate per the legal agreement.
• Create, maintain and publish negotiated letters of commitment (LOCs) for all GPO National agreements & Member-specific Custom agreements, including all business segments (Med/Surg, Lab, Pharmacy, Medical Devices, Purchased Services, Commercial Products & Services, etc.).
• Ensure LOC visibility complies with the contract class of trade, facility type and department standards.
• Manage commitment system trouble‑shooting.
• Perform complex analysis related to member group or company reorganizations and identify impact; provide guidance on required actions for members and internal stakeholders.
• Collaborate with the Communications team on final LOC details and timing for publishing LOCs.
• Develop and maintain legal templates for LOCs.
• Train users (members, suppliers and internal employees) on the commitment system and commitment process, including development of training scripts and tool tips; serve as subject matter expert to support the team.
• Onboard new suppliers to the Commitment system and prepare them for LOC launch; act as primary Subject Matter Expert for suppliers.
• Manage member or supplier complaints and resolve LOC disputes, including escalation when necessary (e.g., late supplier responses or disputes on the member’s tier qualification).
• Support the AdvantageTrust business by publishing exception LOCs for the non‑acute market; learn and maintain knowledge of the HealthTrust contract portfolio.
• Partner with all applicable teams and departments to actively contribute to team performance in meeting department and organizational strategic vision and goals.
• Actively engage with the HealthTrust technology team: system development (Commitment, CLM, PEM