Commissions Systems Manager II

About the role

The Senior Commission Systems Consultant at Spectrum is responsible for optimizing commission systems, collaborating across departments, and driving strategic initiatives that shape the business.

Responsibilities

• Lead the intake, review and refinement of commission system requirements from business stakeholders, ensuring alignment with organizational objectives
• Translate business needs into comprehensive functional and technical requirements, identifying gaps and supporting solution design and delivery
• Oversee end-to-end delivery of requirements to development teams, proactively managing milestones, dependencies and risks
• Evaluate system change requests, assess business and technical impacts and identify dependencies across applications and processes
• Manage complex application requirements while partnering with cross-functional teams to deliver high-quality features and user experiences
• Compile, analyze and present complex data sets to inform strategic decisions and process improvements
• Design and maintain scalable, reliable data pre-processing automation to support commission processing using AWS Redshift and similar technologies
• Serve as a senior liaison among HR, IT, HRIS, Payroll and business stakeholders to maximize system capabilities and support evolving needs
• Identify opportunities for process optimization and system enhancements, recommending improvements in operational efficiency, accuracy and scalability
• Contribute subject matter expertise and mentor team members

Requirements

• Education: Bachelor’s degree or equivalent related work experience
• Experience: 5+ years of business or systems analyst experience

Qualifications

• Skills: Initiative and adaptability in a dynamic environment, effective communication with technical and non-technical individuals, strong business analysis and system/process design skills, proven technical abilities in relational database or compensation system configurations, in-depth understanding of data movement, master systems and downstream systems
• Preferred Qualifications: Experience with Callidus or comparable sales commission systems, proficiency with database management tools such as AWS Redshift, Teradata, Snowflake, working knowledge of sales commission plans and compensation processes, exposure to major billing and CRM systems (Salesforce, CSG preferred), telecommunications/cable industry experience, experience leveraging AI-enabled tools and emerging technologies for business analysis, system optimization and process efficiency

Benefits

Spectrum offers a comprehensive pay and benefits package that supports all aspects of employees' well-being at every stage of life.