Commerical Information Assistance - Lead

Responsibilities

• Qualify, interpret, create and sell commercial project opportunities within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines and technical requirements that may vary broadly in nature
• Compare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customers
• Interpret, create and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code compliant material
• Serve as the point of contact for commercial technical questions, build trusted advisor relationships with large commercial customers, by providing recommended products for applications, technical expertise, clearance requirements to ensure a trouble-free product and installation
• Determine pricing/margin requirements on a project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision
• Interpret and comprehend engineering and technical documents for commercial projects
• Able to interpret and read project blueprints, drawings, door schedules, elevations and specifications
• Review monthly region quote logs to target specific follow up opportunities
• Work closely with Supervisor to meet departmental needs such as Call Monitoring, Metric and Goal setting for performance review. Provide support in areas such as timecard edits, performance review input, counseling, etc.
• Provide approval for lower-than-average sales margin on large commercial quotes
• Train, instruct and orient new associates on systems
• Identify training needs for existing employees and conduct necessary training

Requirements

• Education: Associates degree, bachelors preferred; or two years related experience and training; or equivalent combination of education and experience
• Experience: Prior sales experience, product installation, technical knowledge and project estimating in a customer service environment. Oracle experience a plus

Qualifications

• Ability to interpret and read project blueprints, drawings, door schedules, elevations and specifications
• Technical knowledge and project estimating in a customer service environment

Skills

• Technical knowledge
• Project estimating
• Customer service skills

Benefits

• Unrivaled scale with a massive manufacturing footprint and a reputation for excellence spanning nearly two centuries
• Culture of "What's Next" with investments in automation, sustainable materials, and smart-home integration to stay ahead of the curve
• Commitment to people with a tight-knit, collaborative feel of a specialized craft team
• Legacy of expertise with over 440 employees who have been with us for 20 years or more
• Stability of a market leader with the stability of a large organization
• Innovation with exclusive technologies like WINDCODE® and award-winning designs
• Community focused with partnerships like Habitat for Humanity

Pay

• Competitive compensation package including base salary, commission, bonuses, and benefits

Schedule

• Full-time position with flexible scheduling options