Jobs · Information Technology · Ohio

Commercial Information Assistance - Lead

Clopay Corporation · Troy, OH · 1 mo ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role? The posting includes description of company and role. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We need to parse the posting. Content: - Opening paragraph about company: "Open the Door to Your Future with Clopay Corporation & CornellCookson ..." This is about the company, could be "About the role"? Actually "About the role" is about the job, but we have company description. Could treat as "About the role" maybe includes company overview. But we need to avoid filler. The company description is substantive. - Then "We currently have an opening for a Commercial Information Assistance (CIA) - Lead in our Troy, Ohio location." That's job title and location; we should not repeat job title as heading. Could include location in a short paragraph. - Then "Responsibilities/Principal Duties" followed by a long list of duties. So we need a Responsibilities section with
  • items. - Then "Education: Associates degree, bachelors preferred; or two years related experience and training; or equivalent combination of education and experience." That's qualifications/requirements. - Then "Experience: Prior sales experience, product installation, technical knowledge and project estimating in a customer service environment. Oracle experience a plus." That's experience/requirements. - Then "Why Choose a Career with Us?" includes benefits/culture. Could be Benefits section? It includes unrivaled scale, culture, commitment to people, legacy, innovation, community focused. Those are benefits/perks. So we can put Benefits section. - No explicit Pay or Schedule mentioned. So we should not create those sections. - Also there is "Equal Opportunity Employer" boilerplate to remove. - Also there may be duplicated lines? Not seeing. Thus sections: About the role (company overview + location), Responsibilities, Qualifications (maybe combine Education and Experience), Benefits (Why Choose a Career with Us?). Could also have Skills? Not explicit. We need to use

    for section headings. Use
    • for any list of duties/requirements/benefits. Use

      for prose. We must preserve all substantive information, not invent or summarize away detail. Must not omit details. We need to convert the responsibilities paragraph into list items. The responsibilities are a long sentence with many clauses separated by maybe commas and "and". We need to split into logical list items. We must preserve all info; we can break into bullet points covering each duty. Let's extract responsibilities text: "Qualify, interpret, create and sell commercial project opportunities within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines and technical requirements that may vary broadly in natureCompare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customersInterpret, create and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code compliant materialWhile serving as the point of contact for commercial technical questions, build trusted advisor relationships with large commercial customers, by providing recommended products for applications, technical expertise, clearance requirements to ensure a trouble-free product and installationDetermine pricing/margin requirements on a project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision.Interpret and comprehend engineering and technical documents for commercial projects.Ability to interpret and read project blueprints, drawings, door schedules, elevations and specificationsReview monthly region quote logs to target specific follow up opportunitiesWork closely with Supervisor to meet departmental needs such as Call Monitoring, Metric and Goal setting for performance review. Provide support in areas such as timecard edits, performance review input, counseling, etc.Provide approval for lower-than-average sales margin on large commercial quotes. Train, instruct and orient new associates on systems and Identify training needs for existing employees and conduct necessary training." We need to split into sensible bullet points. Let's try to identify each duty: 1. Qualify, interpret, create and sell commercial project opportunities within an assigned region by understanding building application, architect design intent, code compliance, market pricing, margin guidelines and technical requirements that may vary broadly in nature. 2. Compare competitive market intelligence in the top regional markets on comparable products, market pricing, and competitor news with key commercial customers. 3. Interpret, create and supply complex submittal documents after project award that include product data sheets, accurate shop drawing details, installation instructions and code compliant material. 4. Serve as the point of contact for commercial technical questions, build trusted advisor relationships with large commercial customers, by providing recommended products for applications, technical expertise, clearance requirements to ensure a trouble-free product and installation. 5. Determine pricing/margin requirements on a project basis that maximizes profitability through upselling and value engineering of commercial projects with minimal supervision. 6. Interpret and comprehend engineering and technical documents for commercial projects. 7. Ability to interpret and read project blueprints, drawings, door schedules, elevations and specifications. 8. Review monthly region quote logs to target specific follow up opportunities. 9. Work closely with Supervisor to meet departmental needs such as Call Monitoring, Metric and Goal setting for performance review. Provide support in areas such as timecard edits, performance review input, counseling, etc. 10. Provide approval for lower-than-average sales margin on large commercial quotes. 11. Train, instruct and orient new associates on systems and Identify training needs for existing employees and conduct necessary training. We need to ensure we didn't miss any. Now Education and Experience: Education: Associates degree, bachelors preferred; or two years related experience and training; or equivalent combination of education and experience. Experience: Prior sales experience, product installation, technical knowledge and project estimating in a customer service environment. Oracle experience a plus. We could combine into Qualifications section with list items. Benefits/Why Choose a Career with Us? Let's extract: "We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success. Our Team Members Thrive Because We Prioritize Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work." We can turn each bolded heading into bullet points? But we need to preserve all substantive information. Could make a

        with each benefit as
      • . Or we could keep prose paragraphs. The instruction: Use
        • for any list of duties/requirements/benefits, and

          for prose. So if we have a list of benefits, we should use

          • . The benefits are enumerated by headings; we can treat each as list item. Thus Benefits section with list items: - Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries. - Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve. - Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team. - Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career. - Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work. - Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work. Also there is introductory sentences before the list: "We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success." That's prose; we can put in a

            before the list. Now About the role section: Should include company overview and location. Let's craft a paragraph: "Clopay Corporation, North America’s largest residential and commercial garage door manufacturer, is a powerhouse of innovation, safety, and design. Through its premier brands, it leads the industry in providing groundbreaking high-performance closure solutions for homes and businesses. Headquartered in Mason, Ohio, with state-of-the-art manufacturing facilities in Troy, Ohio; Mountaintop, Pennsylvania; and Goodyear, Arizona, Clopay is a proud American-owned company and a wholly-owned subsidiary of Griffon Corporation, with over 55 distribution centers and thousands of retail locations across the U.S. and Canada. The Commercial Information Assistance (CIA) – Lead position is based in Troy, Ohio." We must not repeat the job title as heading, but we can mention it in prose. Now we need to output only HTML fragment, no /, no markdown. Thus:

            About the role

            ...

            Responsibilities

            • ...
            • ...

            Qualifications

            • Education: Associates degree, bachelors preferred; or two years related experience and training; or equivalent combination of education and experience.
            • Experience: Prior sales experience, product installation, technical knowledge and project estimating in a customer service environment. Oracle experience a plus.

            Benefits

            We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce. At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success.

            • Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.
            • Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve.
            • Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team.
            • Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more. We offer the stability of a market leader and a place where you can truly grow a lifelong career.
            • Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs,

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