Commercial Training Lead

Position Overview

The Commercial Trainer is responsible for developing and delivering comprehensive sales training programs to equip the sales team with the necessary knowledge and skills to effectively sell company services and solutions, meeting sales targets and exceeding customer expectations.

Essential Duties and Responsibilities

• Conduct regular assessments of sales team performance to identify skill gaps and training needs.

• Collaborate with sales leadership to understand business objectives and prioritize training priorities.

• Design, develop, and maintain comprehensive sales training curriculum aligned with company sales strategy, product offerings, and market trends.

• Led the development and roll-out of a comprehensive commercial new hire training program.

• Ensure that employees develop necessary skills in using company tools, processes, and systems.

• Develop and deliver specific training content for the sales team on the use of various tools and systems essential to their roles, such as Tableau and Salesforce.

• Incorporate best practices in sales training methodologies.

• Regularly update training materials to reflect changes in products, sales processes, and industry regulations.

• Develop and implement evaluation metrics to measure the effectiveness of sales training programs.

• Track key performance indicators (KPIs) to be developed with your manager.

• Make necessary adjustments to training programs based on evaluation results.

• Stay updated on industry trends, competitor analysis, and product developments to incorporate relevant information into training programs.

• Maintain a comprehensive knowledge base of sales training materials and resources.

• Collaborate with sales leadership to align training initiatives with overall sales objectives and business strategy.

• Partner with subject matter experts across the organization to ensure training content accuracy and relevance.

• Communicate training updates and progress to key stakeholders regularly.

Qualifications

• Education Requirements:

  • Bachelor's degree in Business Administration, Sales, or a related field preferred.
  • Sales training certifications (e.g., Certified Sales Professional, Certified Professional Salesperson) are a plus.

• Experience Requirements:

  • Minimum of 8+ years of successful experience in a commercial sales role, with a proven track record of exceeding sales targets.
  • Proven experience designing and delivering sales training programs in a corporate environment.
  • Strong understanding of sales methodologies, customer relationship management, and negotiation techniques.

• Skills:

  • Excellent communication, presentation, and interpersonal skills with the ability to engage diverse audiences.
  • Strong instructional design skills, including the development of effective training materials and assessments.
  • Strong analytical skills to assess training effectiveness and identify areas for improvement.
  • Proficiency in using training delivery platforms and in utilizing technology for training delivery and performance tracking.

Work Environment

Physical & Social Setting: Hybrid: A mix of office and remote work.

Work Hours: Standard business hours, shift work, or on-call schedules.

Travel Requirements: Willingness to travel up to 25% (or as needed) for client meetings, industry events, or team gatherings.