Commercial Title Assistant (Remote)

Who We Are

First American's Agency Division is dedicated to providing our policy‑issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people‑first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years, awards as a best place to work for women, diversity and LGBTQ+ employees, and inclusion on more than 50 regional best places to work lists.

What We Do

We are looking for a professional who thrives in a fast‑paced commercial real estate environment. This individual will assist with all steps of the closing process, from order tracking through the closing process, for single‑site and high‑liability multi‑site commercial real estate transactions across the United States. A strong customer‑service acumen, attention to detail, and a commitment to teamwork are key skills for this role.

Responsibilities

• Support Title Officers with commercial real estate transactions by assisting with title commitment reviews, ordering title and tax updates, and handling title curative matters.
• Route title and underwriting requests, upload documents to electronic files, and assemble and calculate recording fees and transfer tax information.
• Prepare invoices and maintain files, records, and reports.
• Enter new orders, set up paperless files, track orders, and manage post‑closing functions.
• Review buyer, seller, and lender transaction documents for closings.
• Gather and enter title fees for settlement‑statement preparation in conjunction with the escrow team.
• Prepare and revise title commitments, title policies, and endorsements.
• Communicate professionally with internal and external parties.
• Perform other duties as assigned.

Requirements

• 2+ years title‑industry experience (commercial preferred).
• High School diploma or equivalent (some college preferred).
• Proficient in Adobe and Microsoft Office (Excel, OneNote, SharePoint, Teams, etc.).
• Ability to quickly learn company operating systems and new software applications (FAST experience preferred).
• Excellent written and verbal communication skills.
• Strong time‑management skills, including email and file management.
• Keen attention to detail and stellar organizational abilities.
• Capable of prioritizing and multitasking in a highly productive manner.
• Team‑oriented mindset with a focus on exceeding customer expectations.
• Maintain professionalism and a positive service attitude at all times.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off and paid sick leave.
• Employee stock purchase plan.
• Inclusive, people‑first culture that embraces individuality.

Pay

Pay Range: $18.46 – $24.63 hourly. This hiring range is an estimate of the base pay for this position at the time of posting and may vary based on knowledge, skills, experience, business requirements, and geographic location.