COMMERCIAL TITLE ASSISTANT

About the role

This is an entry-level, full-time position providing support to a Commercial Title Officer by assisting with administrative duties related to title work.

Responsibilities

• Maintain professional relationships with internal and external customers
• Scan and file documents appropriately
• Assist in maintaining an organized Outlook inbox
• Assist with communications between customers
• Conduct title searches via SKLD
• Maintain tracking sheet on issued policies
• Link title commitments
• Collaborate with closing teams and upper management
• Identify areas for process improvement
• Perform other duties as assigned by department manager and/or upper management

Requirements

• College degree
• Interest in commercial real estate
• Ability to build and maintain productive customer relationships
• Able to follow all company procedures and policies, including meeting customer service expectations

Skills

• Strong oral and written communication skills
• Strong customer service orientation
• Proficient with Microsoft Word and Outlook
• Proficient with Internet navigation
• Excellent telephone etiquette
• Attention to detail
• Professionalism
• Organized
• Able to multi-task

All applicants will be subject to a background check. Real estate knowledge is a plus.