Commercial Territory Manager

About Us

Lennox (NYSE: LII), driven by 130 years of legacy in HVAC and refrigeration success, provides industry-leading climate-control solutions to residential and commercial customers. We foster a culture of excellence, innovation, and sustainability, where teamwork and individual contributions are valued. Lennox is a global community that supports career development and creates a welcoming, inclusive workplace.

About the Role

As a Commercial Territory Manager, you will drive revenue growth by building strong relationships with new and existing customers within your assigned territory. In this consultative sales role, you’ll identify customer needs, recommend industry-leading HVAC solutions, and deliver exceptional service to create long-term partnerships. You’ll expand market share, manage a portfolio of local accounts, and strategically develop new business opportunities while representing the Lennox brand.

Responsibilities

• Develop and grow your assigned territory by identifying new business opportunities and strengthening relationships with existing customers.
• Partner with customers to understand their business needs and recommend the right products, solutions, and services based on technical requirements, application needs, and applicable codes and regulations.
• Prepare and negotiate pricing, sales proposals, contracts, and service agreements to achieve profitable growth.
• Deliver an outstanding customer experience by ensuring a smooth sales process and providing ongoing support that drives customer satisfaction, loyalty, and repeat business.
• Develop and execute annual, quarterly, and monthly territory and account plans to achieve sales objectives and maximize market potential.
• Monitor market trends, competitive activity, and customer feedback to identify opportunities for growth.
• Collaborate with internal teams to ensure timely order fulfillment, resolve customer issues, and deliver best-in-class service.
• Share knowledge and best practices while providing guidance and mentorship to less experienced sales team members as needed.

Requirements

• Bachelor's degree or an equivalent combination of education and relevant work experience.
• Minimum of 1 year of experience in sales, account management, customer service, or a related field.
• Strong relationship-building skills with the ability to effectively listen, influence, negotiate, and manage multiple priorities.
• Working knowledge of sales principles and techniques, including prospecting, product presentations, solution selling, negotiation, and closing.
• Customer-focused mindset with a commitment to delivering exceptional service, understanding customer needs, and building long-term partnerships.
• Excellent verbal and written communication skills with the ability to interact effectively across all levels of an organization.
• Intermediate knowledge of commercial HVAC products, industry practices, or the ability to quickly develop product expertise.
• Proficient in Microsoft Office Suite and Customer Relationship Management (CRM) software.

Pay

The starting salary range for this role is between $101,600 - $133,350 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the Company’s applicable plan.

Benefits

• Tuition reimbursement.
• Medical, dental, and vision insurance; prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks paid birthing leave; 2 weeks paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year (depending on date of hire and subject to eligibility).

Our Culture

At Lennox, our Core Values of Integrity, Respect & Excellence define our culture—how we do business and treat others. We are a global community that values each team member’s contributions and is committed to recruiting, developing, and retaining talented individuals from diverse backgrounds. As an equal opportunity employer, we ensure everyone has the opportunity to succeed and contribute to our continued growth and success.