Commercial Team Lead

General Function

Oversees a number of Relationship Managers to ensure adherence to corporate policy, provides credit and underwriting review as well as over‑limit credit approval, provides support and direction in the cross‑selling effort. Commercial Middle Market Team Leaders are expected to solicit participations in the public debt issuance of their clients. Current policy limits participation to those clients that have “investment grade” credit ratings. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties and Responsibilities

• Manage the sales process in a specific geographic marketing area.
• Maintain primary relationship contact for a portfolio of existing customers.
• Identify and facilitate the cross‑selling effort of all the bank’s services.
• Ensure the overall relationship is managed to the highest profit potential for the bank.
• Identify and facilitate businesses that do not maintain their primary banking relationship with Fifth Third, with the ultimate goal of moving the primary banking relationship to Fifth Third.
• Provide outstanding customer service.
• Meet or exceed goals stated in the compensation plan document.
• Monitor, on an ongoing basis, information concerning customer performance, abilities, and industry to determine that a loan is an acceptable risk.
• Ensure proper reporting, documentation, and review to determine that a loan is an acceptable risk.
• Participate in various community affairs and projects to promote the image of the bank.

Supervisory Responsibilities

Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.

Minimum Knowledge, Skills, and Abilities Required

• Bachelor’s degree or equivalent experience.
• Typically requires 9+ years experience in credit training and underwriting.
• Excellent interpersonal, written, and verbal communication skills; ability to handle multiple tasks; demonstrated sales and negotiating experience.
• Proficiency with Microsoft Word and Excel.

Compensation and Benefits

Base salary is reflective of the range of salary levels for all roles within this pay grade across the U.S.; individual salaries vary based on role, relevant skillset, experience, education, and geographic location. In addition to base salary, this role is eligible to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.

Fifth Third offers comprehensive benefits designed to support the physical, financial, emotional, and social well‑being of employees and their families. Details are available on the Fifth Third Careers benefits page.

Location: Richardson, Texas 75081