Commercial Support Specialist, Transport Services

About the role

Provides an advanced level of administrative support related to processing, data coordinating, analyzing, and verifying measurement data from charts, documents, and electronic files.

Responsibilities

• Process, research, compile, verify and/or prepare information including but not limited to:
  • Gas measurement database information
  • Measurement station and meter configuration files
  • Chart processing records
  • Volumes received and delivered files
  • Exception reports
  • Contracts
• Provide information and guidance to gas suppliers, large-volume customers, employees, and others including but not limited to:
  • Volume and gas analysis information
  • Measurement corrections/discrepancies
  • Meter information (On/off reads, pressures, temperatures, calculations, equipment maintenance, etc.)
  • Verification of volumes
• Analyze various types of measurement data to resolve discrepancies, maintain integrity of records, and verify volumes.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Requirements

• Associate's degree preferred. (Typically, one and a half to two years of relevant experience is equivalent to one year of formal education.)
• This role typically calls for four to six years of relevant experience. (Minimum of three years’ relevant experience are required. Education can substitute for experience if applicable. Typically, one year of formal education is equivalent to one and a half to two years of relevant experience.)
• Thorough knowledge and experience with all gas measurement functions.
• Experience providing administrative and/or secretarial support.
• Experience in use and function of office equipment applicable to position including computers, photocopiers, facsimiles, and applicable software.
• Experience with policies, procedures, and use of terminology applicable to position.
• Experience and training related to:
  • Gas measurement software and database applications
  • Measurement station and meter configuration files
  • Budgets
  • Word processing, spreadsheet, and presentation software such as Microsoft Word, Excel, and PowerPoint
• Maintain physical and/or electronic filing systems.
• Handling confidential and/or sensitive information.
• Experience reading and interpreting various types of manuals, forms, publications, and reports.
• Experience interacting, advising, and communicating effectively with internal and external customers.
• Experience composing and preparing correspondence and reports.
• Demonstrated ability to read and write fluently in English.
• Able to operate office tools and equipment required.
• Communicate and/or exchange information and instructions.

Benefits

• Medical/Dental/Vision packages that fit your family's needs.
• Paid Time Off.
• 401(K) plan that is 100% matched up to 6%.
• Profit Sharing contributions may also be made under the 401(k) Plan.
• Paid Parental Leave.
• Basic and Optional Employee Term Life Insurance.
• Education Assistance and Tuition Reimbursement.

About Us

ONE Gas provides natural gas distribution services to more than 2.3 million customers in Kansas, Oklahoma, and Texas. Headquartered in Tulsa, Okla., its divisions include Kansas Gas Service, the largest natural gas distributor in Kansas; Oklahoma Natural Gas, the largest in the state; and Texas Gas Service, the third largest in the state in terms of customers. Its largest natural gas distribution markets by customer count are Oklahoma City and Tulsa, Okla.; Kansas City, Wichita, and Topeka, Kan.; and Austin and El Paso, Texas. ONE Gas serves residential, commercial, industrial, transportation, and wholesale customers in all three states.

Inclusion & Diversity is a core value at ONE Gas. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.