Commercial Services Manager

Primary Responsibilities

• Lead assigned LTSA contract negotiation discussions, both internal and with customers, in accordance with LGES Vertech’s standard contract language.
• Learn and utilize the Services pricing tool in order to capture Cost of Goods Sold, and also to ensure the Sales Cost Summary accurately reflects Service pricing components.
• Manage assigned legacy account relationships, identifying and pursuing revenue opportunities from aging fleet support and transition beyond LTSAs.
• Ensure support for legacy accounts with parts and labor, in alignment with company policy.
• Monitor and report on unplanned revenue streams and corrective support activities.
• Identify key customer needs and present technical and commercial business proposals that address requirements.
• Develop an understanding of competing energy storage O&M, and Performance Warranty market strategies and use this knowledge to continuously improve LGES Vertech’s LTSA contract positions.
• Support Vertech’s participation at trade events as needed.

Requirements

• 5+ years of experience in a service commercial role, ideally within a large market-leading company.
• Experience within the energy/electrical power industry would be a distinct advantage.
• Bachelor’s degree in a relevant field.
• Experience of commercial success and achieving revenue targets, ideally in a service environment, is highly desirable.
• Experience drafting procedural guides and process maps.
• Proficiency with Microsoft Office products/Sharepoint/Salesforce/Power Platform/AI tools.

Qualifications

The ideal candidate is a proactive, detail-oriented commercial professional with strong customer focus and a solid understanding of service operations. Success in this role requires close collaboration with partner teams—including Grid Sales, Contract Management, Legal, Supply Chain, Finance, and Service Engineering—to ensure alignment and effective execution of both routine and strategic objectives.