Commercial Services Business Development Officer

Position Summary

The individual in this position is responsible for direct relationship marketing and business development activities of our commercial product offering, including but not limited to our Cash Management and Commercial Payments suite of products. The targeted companies may, or may not, have an established relationship with the bank; with the emphasis being placed on those who do not.

Essential Duties And Responsibilities

• Possess the ability to initiate the use of various prospecting methods including cold calling, leveraging internal and external referrals, as well as through industry available networking groups.
• Prospect for new relationships, including new to bank relationships and deepening relationships with current bank customers (using internal bank deposit or customer lists that do not use commercial services or bankcard products).
• Bring in new business to the bank and to new and current customers, acquiring business in commercial deposits, commercial payments (multi-card and automated accounts payable), business credit card, merchant services, and commercial services products (positive pay, remote deposit, lockbox, online banking, etc.).
• Develop a business development marketing plan utilizing effective sales techniques that will generate new relationships and cross-sell various bank products and services including commercial, investment and trust.
• Conduct sales calls performing consultative business process reviews, identifying prospect goals and objectives for process improvement and efficiency goals, then effectively matching solution capabilities to address these requirements.
• Prepare and deliver results-oriented sales proposals to facilitate the closing of sales.
• Negotiate contractual terms and pricing options while taking advantage of the best solutions that will yield pricing advantages for the customer and provide an acceptable return to the bank.
• Able to source own leads, set own appointments and follow-up, while consistently following a program of conducting scheduled sales calls and site visits to prospects and existing business customers, while documenting all calling activity.
• Develop and maintain a thorough working knowledge of Central Bank’s products, operations, and organization; communicate this understanding to others when appropriate and refer inquiries and correspondence to the proper department or individual.
• Effectively transition the relationship to the support team once the implementation is complete; but be willing to help service the client if the need should arise.
• Responsible for compliance with all banking regulations which are applicable to the job, including the Bank Secrecy Act and information security rules.